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- Tasks: Coordinate patient treatments and provide top-notch customer service in a luxury dental setting.
- Company: Join Springmount Dental & Aesthetics, a leading luxury dentistry practice focused on quality care.
- Benefits: Enjoy a funded post qualification opportunity and your own comfortable TCO room.
- Why this job: Be part of a dynamic team enhancing patient experiences with innovative dental solutions.
- Qualifications: GDC registration and experience in private dental practices are essential.
- Other info: Flexibility for evening and weekend work is required to support business growth.
The predicted salary is between 30000 - 42000 £ per year.
Springmount Dental & Aesthetics, founded by Malcolm and Katie Campbell, is a luxury dentistry practice with locations in Matlock and Chesterfield. The practice is known for its high-quality dentistry, state-of-the-art technology, and focus on patient care. Offering a range of cosmetic and restorative treatments, the practice prides itself on providing a smooth and effective patient journey.
This is a full-time dual-sited role for a Treatment Coordinator at Matlock and Chesterfield locations. The Treatment Coordinator will be responsible for treatment planning, providing excellent customer service, effective communication with patients, and assisting with dental care procedures. You will play a core part in the patient's luxury journey.
Requirements:
- GDC Registered
- Experience with private dental practices and lead conversion
- Full Driving license to be able to go in-between practices and visit local communities to promote the practice.
- Confident spokesperson to talk to patients, as well as be comfortable talking on videos for social media/website content.
- Flexibility to work some Evenings/Saturdays where necessary to build the business and provide open days.
- Knowledge of cosmetic and restorative treatments to help support our clinicians with special interests.
What we offer:
- Opportunity for funded post qualifications
- Your own TCO room to speak with patients, with a comfortable working space
To hear more about the role, please email Matt Ledger: businessmanager@springmountdental.co.uk
Treatment Coordinator employer: Springmount Dental & Aesthetics
Contact Detail:
Springmount Dental & Aesthetics Recruiting Team
businessmanager@springmountdental.co.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Treatment Coordinator
✨Tip Number 1
Familiarise yourself with the latest cosmetic and restorative treatments. Being knowledgeable about these procedures will not only help you in conversations with patients but also demonstrate your commitment to the role.
✨Tip Number 2
Practice your communication skills, especially in a customer service context. Role-playing scenarios with friends or family can help you feel more confident when speaking to patients and addressing their concerns.
✨Tip Number 3
Showcase your adaptability by being open to working evenings and weekends. Highlighting your flexibility during interviews can set you apart from other candidates who may not be as willing to adjust their schedules.
✨Tip Number 4
If you're comfortable, create a short video introducing yourself and discussing your passion for patient care. This can be a great way to stand out and show your personality, especially since the role involves social media engagement.
We think you need these skills to ace Treatment Coordinator
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Treatment Coordinator. Familiarise yourself with the specific duties mentioned in the job description, such as treatment planning and customer service.
Tailor Your CV: Customise your CV to highlight relevant experience in private dental practices and any skills that align with the role, such as effective communication and knowledge of cosmetic treatments. Make sure to include your GDC registration details.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for patient care and your ability to enhance the patient journey. Mention your flexibility to work evenings and weekends, as well as your confidence in communicating with patients and creating content for social media.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Springmount Dental & Aesthetics
✨Showcase Your Communication Skills
As a Treatment Coordinator, effective communication is key. Be prepared to demonstrate your ability to explain treatment plans clearly and engage with patients confidently. Practice articulating your thoughts on common dental procedures and how you would address patient concerns.
✨Highlight Your Experience with Private Practices
Make sure to discuss your previous experience in private dental practices. Share specific examples of how you've successfully converted leads into patients and contributed to a positive patient journey. This will show that you understand the luxury aspect of the role.
✨Prepare for Role-Playing Scenarios
Expect to participate in role-playing exercises during the interview. These may involve handling patient inquiries or discussing treatment options. Practising these scenarios beforehand can help you feel more comfortable and showcase your skills effectively.
✨Demonstrate Your Flexibility
Since the role requires flexibility in working hours, be ready to discuss your availability. Highlight any past experiences where you adapted to changing schedules or took on additional responsibilities to support the team and enhance patient care.
