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For Companies At a Glance
- Tasks: Engage with customers, assist with sales, and keep the shop looking fabulous.
- Company: Join a compassionate team supporting Springhill Hospice's mission.
- Benefits: Gain valuable experience, meet new people, and make a difference in your community.
- Other info: Flexible hours and a fun, supportive environment await you!
- Why this job: Be the friendly face that helps customers while supporting a great cause.
- Qualifications: No specific experience needed, just a passion for helping others.
The predicted salary is between 10 - 12 £ per hour.
Throughout the year we have various vacancies across our network of retail shops including shop floor vacancies working on the till, merchandising and window displays, and back office vacancies to help with sorting and pricing.
Desired skills and experience
Our Sales Assistant Volunteers are the first point of contact for customers when they enter our shop. You will be greeting customers, helping them find the items they’re looking for and answering their questions, with help on hand from the shop team. You will provide invaluable help in the running of the shop, keeping it stocked and attractively displayed.
General responsibilities and duties:
- Helping customers on the shop floor and providing good all-round customer service.
- Serving at the till, processing sales and using the till.
- Replenishing stock on the shop floor.
- Keeping the shop tidy, clean, and well organised.
- Receive delivery of donations, ensuring the Gift Aid on Donated Goods scheme is promoted and sign-ups recorded accurately.
- Helping your fellow volunteers and staff with customer queries.
- Promoting public understanding of the work of Springhill Hospice, including our campaigns and any in-store promotions to customers.
- Assist with visual merchandising of the window and shop displays to make them look their best.
Retail: Shop volunteers in Rochdale employer: Springhill Hospice
Contact Detail:
Springhill Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail: Shop volunteers in Rochdale
✨Tip Number 1
Get to know the shop! Before you apply, pop in and have a chat with the team. This shows your genuine interest and helps you understand what they’re looking for.
✨Tip Number 2
Show off your people skills! When you get the chance to meet the team, be friendly and approachable. Remember, customer service is key, so let your personality shine through.
✨Tip Number 3
Be proactive! If you see something that needs doing in the shop, like tidying up or helping a customer, jump in. This demonstrates your willingness to contribute and be part of the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can keep an eye on new opportunities as they come up across our network.
We think you need these skills to ace Retail: Shop volunteers in Rochdale
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for retail and helping others shine through. We want to see that you’re excited about the opportunity to work with us and support our mission at Springhill Hospice.
Tailor Your Experience: Make sure to highlight any relevant experience you have in customer service or retail. We love seeing how your skills can contribute to our shop, so don’t be shy about sharing your past roles and what you learned from them!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the heart of why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Springhill Hospice
✨Know the Shop Inside Out
Before your interview, take some time to familiarise yourself with the shop's layout and the types of products they sell. This will help you answer questions about customer service scenarios and show that you're genuinely interested in the role.
✨Showcase Your People Skills
As a Sales Assistant Volunteer, you'll be interacting with customers regularly. Be prepared to share examples of how you've provided excellent customer service in the past. Think of specific situations where you helped someone find what they needed or resolved a query.
✨Demonstrate Team Spirit
Volunteering is all about teamwork! Highlight any previous experiences where you've worked collaboratively with others. Mention how you can support fellow volunteers and staff, especially in busy times, to keep the shop running smoothly.
✨Be Ready for Practical Questions
Expect questions about handling cash and using a till, as well as how you'd manage stock replenishment. Brush up on basic cash handling skills and think about how you would keep the shop tidy and organised while assisting customers.