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For Companies At a Glance
- Tasks: Engage with customers, assist with sales, and create eye-catching displays.
- Company: Join a compassionate team supporting Springhill Hospice's mission.
- Benefits: Gain valuable experience, meet new people, and make a difference.
- Other info: Flexible hours and a fun, supportive environment await you!
- Why this job: Be the friendly face of our shop and help your community.
- Qualifications: No prior experience needed, just a passion for helping others.
The predicted salary is between 10 - 12 £ per hour.
Throughout the year we have various vacancies across our network of retail shops including shop floor vacancies working on the till, merchandising and window displays, and back office vacancies to help with sorting and pricing.
Desired skills and experience
Our Sales Assistant Volunteers are the first point of contact for customers when they enter our shop. You will be greeting customers, helping them find the items they’re looking for and answering their questions, with help on hand from the shop team. You will provide invaluable help in the running of the shop, keeping it stocked and attractively displayed.
General responsibilities and duties:
- Helping customers on the shop floor and providing good all-round customer service.
- Serving at the till, processing sales and using the till.
- Replenishing stock on the shop floor.
- Keeping the shop tidy, clean, and well organised.
- Receive delivery of donations, ensuring the Gift Aid on Donated Goods scheme is promoted and sign-ups recorded accurately.
- Helping your fellow volunteers and staff with customer queries.
- Promoting public understanding of the work of Springhill Hospice, including our campaigns and any in-store promotions to customers.
- Assist with visual merchandising of the window and shop displays to make them look their best.
Retail: Shop volunteers employer: Springhill Hospice
Contact Detail:
Springhill Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail: Shop volunteers
✨Tip Number 1
Get to know the shop! Before your interview, pop into the store and familiarise yourself with the layout, products, and any ongoing promotions. This shows your genuine interest and helps you chat confidently about how you can contribute.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might help customers or handle queries. Role-playing with a friend can boost your confidence and prepare you for those real-life interactions on the shop floor.
✨Tip Number 3
Show your enthusiasm! When you apply through our website, let your passion for retail and helping others shine through. Share why you want to volunteer and how you can make a difference in the shop.
✨Tip Number 4
Network with current volunteers! If you know anyone already involved, ask them about their experiences and tips. They might share insights that could give you an edge during your application process.
We think you need these skills to ace Retail: Shop volunteers
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for retail and helping others shine through. We want to see that you’re excited about the opportunity to work with us and support our mission at Springhill Hospice.
Tailor Your Application: Make sure to customise your application to highlight relevant skills and experiences. If you've worked in customer service or have experience with merchandising, shout about it! We love seeing how your background fits with what we do.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid long-winded sentences. Just tell us who you are, what you can bring to the team, and why you want to volunteer with us.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and get back to you. Plus, you’ll find all the info you need about the role there too!
How to prepare for a job interview at Springhill Hospice
✨Know the Role Inside Out
Before your interview, make sure you understand what being a shop volunteer entails. Familiarise yourself with the responsibilities like customer service, till operation, and stock management. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your People Skills
As a Sales Assistant Volunteer, you'll be interacting with customers regularly. Prepare examples of how you've provided excellent customer service in the past. Think about times when you helped someone find what they needed or resolved a query effectively. This will demonstrate your ability to connect with customers.
✨Dress for Success
Even though it's a volunteer position, first impressions matter! Dress smartly and appropriately for the interview. Aim for a neat and tidy appearance that reflects the professional environment of the shop. This shows respect for the opportunity and the organisation.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how volunteers can contribute to the shop's success. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.