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- Tasks: Lead our online sales operations and maximise profitability through effective e-commerce management.
- Company: Join Springhill Hospice, a compassionate organisation dedicated to making a difference.
- Benefits: Enjoy competitive salary, generous holiday, flexible working, and training opportunities.
- Why this job: Make a real impact by helping raise vital funds for patients and families.
- Qualifications: Experience in e-commerce management and team leadership is essential.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 20800 - 20700 £ per year.
We are looking for an E-commerce Manager to lead and manage our online sales operations. In this role, you will be responsible for maximising sales and profitability through effective management of our online platforms, ensuring all donated goods are presented and sold to their full potential. You will lead, recruit, and develop a motivated team of volunteers within the E-commerce department, creating a positive and efficient working environment. Working closely with the Retail team, you will identify suitable stock for online sale, optimise listings with high-quality descriptions and imagery, and implement scalable dispatch processes.
At Springhill Hospice we pride ourselves on our compassionate and dedicated staff who constantly go above and beyond for our patients and their families and visitors. We invest in our employees to ensure our workforce is the best it can be and provide the following generous benefits to ensure our staff feel valued and appreciated:
- Competitive salary. We have adapted elements of the NHS's Agenda for Change across the whole Hospice organisation
- Springhill pension scheme, employee contribution 6% and 14% contribution from the Hospice. Options for existing NHS members to stay in the NHS pension scheme
- 25 days holiday plus 10 bank holidays (pro rata for part time)
- Sick pay scheme
- Subsidised meals at the Hospice
- Family friendly policies and flexible working opportunities
- Training and development
- Equal opportunities employer
- Free parking (main Hospice site and Springhill Hub)
- Easy access via public transport
- Access to Blue Light Card discounts and benefits
The ideal candidate will have experience in e-commerce management, volunteer or team leadership, and online sales platforms. You will be proactive, detail-oriented, and skilled in balancing multiple priorities while delivering strong financial results. This is a fantastic opportunity to make a measurable impact, helping Springhill Hospice raise vital funds while developing a growing and dynamic online sales operation.
For more information or an informal discussion, please contact Kate Butterworth, Retail Development Manager on 01706 649920.
Closing Date: Thursday 19th February 2026
Interview Date: Friday 27th February 2026
Location: Springhill Hospice
Salary: £24,866 - £25,934 per annum (Band 3)
Please submit your CV (setting out your career history, with key responsibilities and achievements) alongside a cover letter telling us why you feel you are suitable for this role, in particular, explaining how you fulfil the requirements set out in the Person Specification.
Please also complete our Equal Opportunities Form and return with your CV and Cover Letter. This allows us to see if there are any unfair barriers to becoming a Springhill Hospice employee and whether there are any changes that we could make to encourage a more diverse field of applicants to apply. You can select ‘prefer not to say’ to any question you do not wish to answer. The information you provide will not be used as part of the selection process and will not be seen by the interview panel.
If you require any assistance regarding the application process, please telephone the HR Team on 01706 649920 or email recruitment@springhill.org.uk.
We are committed to promoting equality, diversity and inclusion. We recognise that everyone is different, and we value the unique contribution that individual experiences, knowledge and skills make in delivering quality services. We therefore encourage applications from people of all backgrounds and abilities.
Please note that a DBS check will be undertaken as part of our pre-employment checks for the successful candidate.
E Commerce Manager in Milnrow employer: Springhill Hospice
Contact Detail:
Springhill Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land E Commerce Manager in Milnrow
✨Tip Number 1
Network like a pro! Reach out to your connections in the e-commerce world, especially those who might know someone at Springhill Hospice. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! Prepare a mini portfolio showcasing your past e-commerce successes. Whether it’s boosting sales or leading a team, having tangible examples will make you stand out during interviews.
✨Tip Number 3
Research is key! Dive into Springhill Hospice's online presence and think about how you can enhance their e-commerce strategy. Bring fresh ideas to the table during your interview to show you’re proactive and ready to make an impact.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Springhill team.
We think you need these skills to ace E Commerce Manager in Milnrow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the E-commerce Manager role. Highlight your experience in online sales and team leadership, and don’t forget to showcase any relevant achievements that demonstrate your ability to maximise sales and profitability.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Explain why you’re the perfect fit for this role and how your skills align with what we’re looking for. Be specific about your experience with e-commerce platforms and managing teams.
Showcase Your Passion: We love candidates who are passionate about what they do! In your application, let us know why you’re excited about the opportunity to work with Springhill Hospice and how you can contribute to our mission of raising vital funds.
Follow Application Instructions: Don’t forget to follow all the application instructions carefully! Submit your CV, cover letter, and the Equal Opportunities Form through our website. This helps us streamline the process and ensures your application is considered.
How to prepare for a job interview at Springhill Hospice
✨Know Your E-commerce Stuff
Make sure you brush up on your e-commerce management skills. Familiarise yourself with online sales platforms and be ready to discuss how you've maximised sales in previous roles. Bring examples of successful strategies you've implemented, especially those that involved volunteer leadership.
✨Showcase Your Team Leadership
Since this role involves leading a team of volunteers, be prepared to share your experiences in team management. Talk about how you've motivated teams in the past, created a positive working environment, and any training or development initiatives you've led.
✨Prepare for Stock Management Questions
Expect questions about identifying suitable stock for online sales. Think about how you would optimise listings with high-quality descriptions and imagery. Have a few ideas ready on how you would approach this at Springhill Hospice, considering their unique mission.
✨Align with Their Values
Springhill Hospice values compassion and dedication. Make sure to express your alignment with these values during the interview. Share personal stories that highlight your commitment to helping others and how you can contribute to their mission of raising vital funds.