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For Companies At a Glance
- Tasks: Engage with customers, assist with sales, and keep the shop looking fabulous.
- Company: Join a compassionate team supporting Springhill Hospice's mission.
- Benefits: Gain valuable experience, meet new people, and make a difference in your community.
- Other info: Flexible hours and a fun, supportive environment await you!
- Why this job: Be the friendly face that helps customers while supporting a great cause.
- Qualifications: No specific experience needed, just a passion for helping others.
Throughout the year we have various vacancies across our network of retail shops including shop floor vacancies working on the till, merchandising and window displays, and back office vacancies to help with sorting and pricing.
Desired skills and experience
Our Sales Assistant Volunteers are the first point of contact for customers when they enter our shop. You will be greeting customers, helping them find the items they’re looking for and answering their questions, with help on hand from the shop team. You will provide invaluable help in the running of the shop, keeping it stocked and attractively displayed.
General responsibilities and duties:
- Helping customers on the shop floor and providing good all-round customer service.
- Serving at the till, processing sales and using the till.
- Replenishing stock on the shop floor.
- Keeping the shop tidy, clean, and well organised.
- Receive delivery of donations, ensuring the Gift Aid on Donated Goods scheme is promoted and sign-ups recorded accurately.
- Helping your fellow volunteers and staff with customer queries.
- Promoting public understanding of the work of Springhill Hospice, including our campaigns and any in-store promotions to customers.
- Assist with visual merchandising of the window and shop displays to make them look their best.
Retail: Shop volunteers in Middleton employer: Springhill Hospice
Contact Detail:
Springhill Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail: Shop volunteers in Middleton
✨Tip Number 1
Get to know the shop! Before you apply, pop in and have a chat with the current volunteers or staff. This will give you a feel for the vibe and help you tailor your approach when you do apply.
✨Tip Number 2
Show off your people skills! When you're volunteering, you'll be interacting with customers all day. Be ready to share examples of how you've helped others in the past during any interviews or chats.
✨Tip Number 3
Be proactive! If you see something that needs doing in the shop, jump in and help out. This shows initiative and can really impress the team, making you stand out as a candidate.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team and supporting our cause.
We think you need these skills to ace Retail: Shop volunteers in Middleton
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for helping others shine through! We want to see how excited you are about joining our team and making a difference in the shop.
Tailor Your Experience: Make sure to highlight any relevant experience you have, whether it's customer service or retail. We love seeing how your skills can contribute to our shop's success, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make it easy for us to see why you’d be a great fit for the role without wading through too much fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at Springhill Hospice
✨Know the Shop Inside Out
Before your interview, take some time to familiarise yourself with the shop's layout and the types of products they sell. This will help you answer questions about customer service scenarios and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Be prepared to discuss your previous experience in customer service, even if it's informal. Think of examples where you've helped someone find what they needed or resolved a query. This will demonstrate your ability to connect with customers and provide excellent service.
✨Dress the Part
While it’s a volunteer position, dressing smartly can make a great first impression. Aim for a neat and tidy appearance that reflects the shop's ethos. It shows that you respect the opportunity and are ready to represent the shop well.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the shop's community initiatives or how they support their volunteers. It shows your enthusiasm and willingness to engage with the team and the mission of Springhill Hospice.