At a Glance
- Tasks: Lead a vibrant community shop, inspire volunteers, and drive sales for a great cause.
- Company: Join Springhill Hospice and be part of a passionate team making a difference.
- Benefits: Competitive salary, supportive environment, and the chance to impact local lives.
- Other info: Dynamic role with opportunities for creativity and growth.
- Why this job: Make a real difference in your community while doing what you love.
- Qualifications: Retail management experience and a passion for excellent customer service.
The predicted salary is between 23735 - 29009 £ per year.
Anchor for Skip to main content accessible link Home / Working For Us / Latest Vacancies / Vacancies / Shop Manager – Milnrow Back to vacancies Key Information Location Springhill Milnrow - Elizabethan Way, Milnrow, OL16 4BU Salary £25,846 (Band 3) Hours 37.5 hours per week across 7-days (will include weekend working) Closing Date 05/11/2026 Job Description Person Specification
Shop Manager – Milnrow
We’re looking for an energetic, driven and enthusiastic Shop Manager to lead our newest Springhill Hospice shop in Milnrow .
This isn’t just another retail management role.
You’ll be at the heart of a busy community shop, inspiring volunteers, driving sales, creating fantastic displays, and helping raise vital funds that support the care provided by Springhill Hospice.
- What You’ll Be Doing
- Leading and motivating a team of staff and volunteers.
- Driving sales, Gift Aid sign-ups and donations.
- Creating an inviting shop environment with great merchandising and displays.
- Managing stock, rotas, banking and day-to-day operations.
- Delivering outstanding customer service to every shopper and donor.
- Bringing fresh ideas to help the shop thrive and grow.
- What We’re Looking For
We’re looking for someone who
- Has retail management or supervisory experience.
- Loves working with people and bringing out the best in a team.
- Is passionate about delivering excellent customer service.
- Has a positive, can-do attitude and plenty of energy.
- Is commercially minded and enjoys achieving targets.
- Can think creatively and spot opportunities to grow sales and donations.
- Wants to make a real difference in their local community.
Why Join Springhill Hospice?
Every item sold helps fund specialist care and support for local people and their families. You’ll be joining a passionate team, making a real impact while doing what you love.
Additional information
Closing date
Thursday 5th November 2026
Interview date
Thursday 12th & Friday 13th November 2026
We are committed to promoting equality, diversity and inclusion.
We recognise that everyone is different, and we value the unique contribution that individual experiences, knowledge and skills make in delivering quality services.
We therefore encourage applications from people of all backgrounds and abilities.
Please note that a DBS check will be undertaken as part of our pre-employment checks for the successful candidate.
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Shop Manager – Milnrow in Manchester employer: Springhill Hospice Lottery Ltd
Springhill Hospice Hub is an exceptional employer that prioritises meaningful work and community impact. With a supportive work culture that fosters collaboration and innovation, employees are encouraged to grow through professional development opportunities while making a real difference in people's lives. Located in the heart of the UK, the charity offers a unique chance to engage with the community and contribute to vital fundraising efforts, making it an inspiring place to work.
Contact Details:
Springhill Hospice Lottery Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Shop Manager – Milnrow in Manchester
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Springhill Hospice Lottery Ltd, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Springhill Hospice Lottery Ltd!
We think you need these skills to ace Shop Manager – Milnrow in Manchester
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Springhill Hospice Lottery Ltd, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Springhill Hospice Lottery Ltd and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Springhill Hospice Lottery Ltd that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Springhill Hospice Lottery Ltd
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
