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- Tasks: Support patient bookings and enquiries in a busy hospital environment.
- Company: Join Ramsay Health Care, a leading private hospital group in the UK.
- Benefits: Enjoy 25 days leave, private medical cover, and free training opportunities.
- Why this job: Make a real difference in patient care while developing your administrative skills.
- Qualifications: Strong organisational skills and experience with computer systems are essential.
- Other info: Flexible shifts and a supportive team culture await you!
The predicted salary is between 30000 - 42000 £ per year.
The Rivers Hospital is one of the leading private hospitals in the UK and is easily accessible from London and the Home Counties. The hospital is located in Sawbridgeworth on the Essex, Hertfordshire border in beautiful countryside.
We are looking for an experienced Administrative Assistant to join our Inpatient Bookings at Rivers Hospital, based in Sawbridgeworth. As an Admin and Bookings Clerk, you will work as part of the Inpatient Bookings team to support with bookings and enquiries. This is a busy role liaising with patients, consultants, and all hospital departments. We need an individual with a professional approach, excellent verbal communication skills, initiative, and the ability to work within a team. You must be computer literate – experience with Word and Outlook is essential. Previous use of an Electronic Patient Record system would be an advantage.
Responsibilities:- Liaising with patients by phone & letter
- Booking appointments
- Liaising with consultants and their secretaries
- Managing a Central inbox and actioning queries accordingly
- Pre-authorisation for insured patients - contacting patients' insurance companies for pre-authorisation
- Ensure worklists are managed in a timely manner
- Ensuring timely completion of appointments onto EPR system
- Scanning & auditing of patient information
- Admin ad hoc
- Excellent organisational skills
- An excellent standard of computer literacy to include experience in Outlook
- High degree of accuracy and attention to detail
- Excellent communication skills – written and oral
- Ability to work under pressure with set deadlines to process booking appointments
- The ability to work within a team
- The ability to time-manage
- Experience using a Patient Administration System (PAS) would be an advantage
- 25 Days Leave + Bank Holidays
- Private Pension
- Flexible shift patterns available where possible
- Enhanced Competitive Parental Leave Policies
- Private Medical Cover with option to add partner & dependants
- Life Assurance (Death in Service) x3 base salary
- Free Training and Development via the Ramsay Academy
- Free Parking on site (where possible)
- Subsidised staff restaurant (where possible)
- Concerts for Carers
- Employee Assistance Programme
- Cycle2Work scheme available, in partnership with Halfords
- The Blue Light Card Scheme
Ramsay Health Care UK is a well-established global hospital group with over 60 years’ experience. We are a global provider operating in 8 countries with 88,000 staff who treat 8 million patients each year. We are committed to equality of opportunity for all.
Admin and Bookings Assistant in Sawbridgeworth employer: Springfield Hospital
Contact Detail:
Springfield Hospital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admin and Bookings Assistant in Sawbridgeworth
✨Tip Number 1
Get to know the company! Research Rivers Hospital and its values. When you understand what they stand for, you can tailor your approach during interviews and show how you fit into their culture.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to admin roles. Think about your past experiences and how they relate to the responsibilities of the Admin and Bookings Assistant position.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights about the role and the hospital, plus it shows your genuine interest in being part of the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Rivers Hospital family. Don’t miss out!
We think you need these skills to ace Admin and Bookings Assistant in Sawbridgeworth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights the skills and experience that match the Admin and Bookings Assistant role. We want to see how your background fits with our needs, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about joining Rivers Hospital and how you can contribute to our team. Keep it professional but let your personality come through.
Show Off Your Communication Skills: Since this role involves liaising with patients and consultants, make sure your written application reflects your excellent communication skills. Clear, concise language will show us you can handle the busy environment we thrive in.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands quickly. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Springfield Hospital
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Admin and Bookings Assistant. Familiarise yourself with the key tasks like liaising with patients and managing bookings. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since excellent verbal communication is crucial for this position, practice articulating your thoughts clearly. You might want to prepare examples of how you've effectively communicated in previous roles, especially when dealing with patients or colleagues. This will demonstrate your ability to handle the busy environment at Rivers Hospital.
✨Highlight Your Tech Savvy
Being computer literate is a must for this job. Brush up on your skills with Word and Outlook, and if you have experience with Electronic Patient Record systems, be ready to discuss it. Mention any relevant software you've used in the past to show you're prepared for the tech side of the role.
✨Prepare Questions to Ask
Interviews are a two-way street, so think of some insightful questions to ask your interviewers. Inquire about the team dynamics, the hospital's approach to patient care, or opportunities for professional development. This shows that you're not only interested in the job but also in how you can grow within the organisation.