Co-ordinator / Case Manager in Newcastle upon Tyne

Co-ordinator / Case Manager in Newcastle upon Tyne

Newcastle upon Tyne Full-Time 24000 - 33600 £ / year (est.) No home office possible
Springfield Healthcare

At a Glance

  • Tasks: Coordinate care schedules and manage carer rotas for optimal service delivery.
  • Company: Springfield Healthcare, a trusted provider of home care for over 50 years.
  • Benefits: Competitive salary, on-call pay, wellbeing plan, and exciting perks.
  • Why this job: Make a real difference in people's lives while developing your career in care.
  • Qualifications: 1 year of domiciliary care experience and strong communication skills required.
  • Other info: Join a supportive team with opportunities for growth and development.

The predicted salary is between 24000 - 33600 £ per year.

Established for over 50 years, operating in the North East, Yorkshire, and Humberside area, here at Springfield Healthcare, we are passionate about delivering the highest quality care and support for people living in their own homes.

We are now looking to strengthen our office team with an experienced, organised Care Coordinator.

  • The scheduling of carer rotas, ensuring visits are efficiently coordinated taking customer preferences, locations and staff availability into account.
  • Ensuring that holiday, sickness and emergency calls are efficiently covered and all affected parties communicated with.
  • Managing carers annual leave whilst ensuring sufficient and consistent carers cover for customers.
  • Ensuring carers induction, training, supervision and appraisal is rostered effectively.
  • You will also be part of the on-call rota.

The successful candidate will have a minimum of 1 year domiciliary care experience, have their own car and live within the local area. With strong planning and communication skills, you will be a confident team player and a great communicator.

We offer a basic salary of £24k, plus on call, plus a generous perks and rewards package including paid membership of the Medicash Wellbeing plan, high street discounts, You’re A Star monthly incentives, refer a friend scheme to name just a few.

Co-ordinator / Case Manager in Newcastle upon Tyne employer: Springfield Healthcare

At Springfield Healthcare, we pride ourselves on being a leading employer in the care sector, dedicated to providing exceptional support to our team and the communities we serve. Our vibrant work culture fosters collaboration and growth, offering comprehensive training and development opportunities alongside a competitive salary and an attractive benefits package, including wellbeing initiatives and employee incentives. Join us in making a meaningful impact in the lives of others while enjoying the rewards of working in a supportive and dynamic environment in the North East, Yorkshire, and Humberside area.
Springfield Healthcare

Contact Detail:

Springfield Healthcare Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Co-ordinator / Case Manager in Newcastle upon Tyne

✨Tip Number 1

Network like a pro! Reach out to your connections in the care sector and let them know you're on the hunt for a Care Co-ordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by brushing up on your knowledge of domiciliary care. Be ready to discuss how you would handle scheduling challenges and communicate effectively with both carers and clients. Show them you’re the organised, confident team player they need!

✨Tip Number 3

Don’t just apply anywhere; focus on companies that align with your values. At StudySmarter, we recommend applying through our website to streamline your application process and ensure your CV gets the attention it deserves.

✨Tip Number 4

Follow up after your interviews! A quick thank-you email can go a long way in making you memorable. It shows your enthusiasm for the role and keeps you on their radar as they make their decision.

We think you need these skills to ace Co-ordinator / Case Manager in Newcastle upon Tyne

Care Coordination
Scheduling
Communication Skills
Planning Skills
Teamwork
Domiciliary Care Experience
Problem-Solving Skills
Induction and Training Management
Supervision and Appraisal
Adaptability
Customer Service
Time Management

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight your experience in domiciliary care. We want to see how your skills match the role of a Care Co-ordinator, so don’t hold back on showcasing your relevant experience!

Show Off Your Communication Skills: As a Care Co-ordinator, strong communication is key. Use your application to demonstrate how you’ve effectively communicated with teams and clients in the past. We love seeing examples that reflect your ability to keep everyone in the loop!

Be Organised and Detailed: We’re looking for someone who can juggle multiple tasks. When filling out the application, be clear and concise but also detailed. Show us how you manage schedules and cover for emergencies – it’ll make you stand out!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re keen on joining our team at Springfield Healthcare. We can’t wait to hear from you!

How to prepare for a job interview at Springfield Healthcare

✨Know Your Stuff

Make sure you understand the role of a Care Co-ordinator inside out. Familiarise yourself with the key responsibilities like scheduling carer rotas and managing emergencies. This will help you answer questions confidently and show that you're genuinely interested in the position.

✨Showcase Your Experience

Since they’re looking for someone with at least a year of domiciliary care experience, be ready to share specific examples from your past roles. Talk about how you've handled scheduling conflicts or managed staff training, as this will demonstrate your capability and fit for the job.

✨Communicate Clearly

As a Care Co-ordinator, strong communication skills are essential. Practice articulating your thoughts clearly and concisely. During the interview, make sure to listen actively and respond thoughtfully to show that you can engage effectively with both clients and staff.

✨Prepare Questions

Have a few thoughtful questions ready to ask at the end of the interview. This could be about their approach to staff training or how they handle emergency situations. It shows that you’re proactive and genuinely interested in how the company operates.

Co-ordinator / Case Manager in Newcastle upon Tyne
Springfield Healthcare
Location: Newcastle upon Tyne

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