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- Tasks: Create engaging content and strengthen community connections through various communication channels.
- Company: Join Springfield Group, dedicated to building homes and enhancing communities across Scotland.
- Benefits: Enjoy a dynamic work environment with opportunities for travel and community engagement.
- Why this job: Be part of a mission-driven team that values creativity and customer connection.
- Qualifications: Degree in a relevant field and 2-3 years of experience preferred; strong communication skills essential.
- Other info: Position based in Inverness or Elgin; full UK driving licence required.
The predicted salary is between 28800 - 43200 £ per year.
Founded on the principle that everyone in Scotland deserves a good home, the Springfield Group is proud to build new homes across tenures. Established in Elgin, we are excited by the growth potential across the Highlands & Moray with more new homes required to meet the substantial increase in housing demand expected over the coming decade.
We are recruiting for an exciting new role for a confident, enthusiastic communicator to join our team to help share the stories behind our homes, strengthen community connections, and help continuously improve the customer experience.
Key responsibilities:- Write engaging content for our intranet, LinkedIn, website blogs and customer testimonials.
- Coordinate sponsorship and donations requests, ensuring maximum community impact.
- Plan and host site visits for a range of stakeholders, creating informative and welcoming experiences.
- Support community engagement through public consultations and seasonal events.
- Monitor customer satisfaction levels and produce regular reports across the Group.
- Facilitate our formal complaints process and liaise with the New Homes Ombudsman Service.
- Track and report on website performance, working with digital agencies to enhance online presence.
- Confident and engaging, with the ability to build strong relationships internally and externally.
- An excellent written and verbal communicator, able to tailor messages to different audiences.
- Organised, proactive, and capable of managing a varied workload.
- Digitally savvy, with a working knowledge of social media, basic photography and digital content tools.
- Self-motivated and eager to help us find new ways to connect with customers and employees.
- A strong team player who can also work independently and meet tight deadlines.
- Ideally, you will hold a degree/equivalent SCQF level 9 in a relevant discipline, with 2–3 years of work experience - either after or alongside study.
This position will be based in Inverness or Elgin, with occasional travel across Scotland and to our Larbert office. Due to the nature of the role and the locations involved, a full UK driving licence is essential.
Communications Coordinator employer: Springfield Group
Contact Detail:
Springfield Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Communications Coordinator
✨Tip Number 1
Familiarise yourself with the Springfield Group's mission and values. Understanding their commitment to community and housing will help you tailor your conversations and demonstrate your genuine interest in their work during interviews.
✨Tip Number 2
Network with current or former employees of the Springfield Group on LinkedIn. Engaging with them can provide valuable insights into the company culture and the specific challenges they face, which you can address in your discussions.
✨Tip Number 3
Prepare examples of your previous work that showcase your communication skills and ability to engage with different audiences. Be ready to discuss how you've successfully managed community engagement or content creation in past roles.
✨Tip Number 4
Stay updated on current trends in digital communication and community engagement. Being knowledgeable about the latest tools and strategies will not only impress during interviews but also show your proactive approach to the role.
We think you need these skills to ace Communications Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in communications, community engagement, and content creation. Use specific examples that demonstrate your ability to write engaging content and manage relationships.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the Springfield Group's mission. Mention how your skills align with their needs, particularly in writing, community engagement, and digital savvy.
Showcase Your Writing Skills: Include samples of your writing, such as blog posts or social media content, to showcase your ability to communicate effectively. This will help demonstrate your fit for the role of Communications Coordinator.
Highlight Relevant Experience: If you have experience in managing events or public consultations, be sure to mention it. Discuss any previous roles where you monitored customer satisfaction or handled complaints, as these are key responsibilities for the position.
How to prepare for a job interview at Springfield Group
✨Showcase Your Communication Skills
As a Communications Coordinator, your ability to communicate effectively is crucial. Prepare examples of how you've tailored messages for different audiences in the past, whether through writing or verbal presentations.
✨Demonstrate Your Organisational Skills
This role requires managing a varied workload. Be ready to discuss how you prioritise tasks and manage deadlines. Consider sharing specific tools or methods you use to stay organised.
✨Highlight Your Digital Savviness
Since the position involves working with digital content and social media, be prepared to talk about your experience with these platforms. Mention any relevant tools or software you are familiar with that could enhance the company's online presence.
✨Prepare for Community Engagement Scenarios
Given the focus on community connections, think about past experiences where you've engaged with stakeholders or the public. Be ready to discuss how you would plan and host events or consultations to foster these relationships.
