Job Title: Permissions Assistant
Location: London, UK - Hybrid Working Model
Application Deadline: 4th October 2026
About Springer Nature
Springer Nature is one of the leading publishers of research in the world. We publish the largest number of journals and books and are a pioneer in open research. Through our leading brands, trusted for more than 180 years, we provide technology-enabled products, platforms and services that help researchers to uncover new ideas and share their discoveries, health professionals to stay at the forefront of medical science, and educators to advance learning. We are proud to be part of progress, working together with the communities we serve to share knowledge and bring greater understanding to the world. For more information, please visit about.springernature.com and follow @SpringerNature.
About the Role
Provide effective administrative and operational support to the Journals Permissions Manager and the wider Journals Permissions team, helping ensure permissions requests are handled promptly, accurately and with a strong customer focus.
Responsibilities
- Accountability - Deliver day‑to‑day administrative and operational support to the Journals Permissions team
- Communicates Effectively - Provide ad hoc team support coordinating room bookings, organising conference calls, taking minutes and manage incoming post with clear, professional communication.
- Balances Stakeholder - Monitor the shared permissions inbox and process or respond to incoming requests.
- Product and Service Knowledge - Handle RightsLink tickets and issue licences in line with agreed processes and guidance.
- Brand Management - Support the Permissions Executive with reporting, maintaining schedules, payment processing and invoice raising Support the Permissions Executive with reporting, maintaining schedules, payment processing and raising invoices.
- Agile Learning - Work with rights colleagues to contribute to systems and process projects or working groups as required.
- Negotiation Skills - Maintain accurate records and follow agreed workflows, escalating complex or sensitive matters appropriately.
Skills, Experience & Qualifications
Essential
- Degree calibre or equivalent experience.
- Good standard of mathematics and English.
- Strong communication and organisational skills.
- Fluency in English.
- Ability to manage competing priorities accurately and reliably.
Desirable
- Knowledge of the academic publishing business.
- Experience of, or familiarity with, the basic principles of content licensing methods and terms.
- Some knowledge of copyright and other relevant intellectual property law.
- Experience of understanding and handling contracts.
- Working knowledge of another language.
At Springer Nature, our mission is to be part of progress - and that begins with inclusion: of people, perspectives, and ideas. We believe that diverse perspectives drive progress, and we are committed to creating an environment where people and ideas can flourish. If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation. Find out more about our DEI work here
For more information about career opportunities in Springer Nature please visit
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Permissions Assistant in London employer: springernature
Springer Nature is an exceptional employer that champions a collaborative and innovative work culture, particularly within the Change Centre of Excellence. Employees benefit from a strong focus on personal growth and development, with opportunities to lead impactful change initiatives while working alongside a diverse team across multiple global locations. The company's commitment to fostering a supportive environment ensures that every voice is valued, making it a rewarding place for those passionate about driving transformation and enhancing organisational capabilities.
