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- Tasks: Coordinate and manage training events for researchers globally, both online and in-person.
- Company: Join Springer Nature, a leading academic publisher with over 180 years of trusted knowledge.
- Benefits: Enjoy a hybrid working model and the chance to develop your project management skills.
- Why this job: Be part of a team that empowers researchers and contributes to global knowledge sharing.
- Qualifications: Strong communication, organisation, and multitasking skills; a degree in a scientific discipline is preferred.
- Other info: Diversity and inclusion are core values; we welcome applications from all backgrounds.
The predicted salary is between 30000 - 42000 £ per year.
Location: London - Hybrid Working Model
Application Closing Date: Sunday 1st June 2025
About Springer Nature
Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 180 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood and used by our communities – enabling them to improve outcomes, make progress, and benefit the generations that follow.
About the Brand
Nature Masterclasses has been developed by Nature Portfolio to provide professional development training for researchers. Nature Portfolio is part of Springer Nature, a leading academic and educational publisher.
About the Role
We are looking for a Training Operations Coordinator to support the operations management of the Training Solutions team within Nature Masterclasses. You will lead administrative support and project management for our online training, in-person workshops and webinars for researchers around the world!
The Training Solutions team and Nature Masterclasses provide a range of services to scientists and researchers to help them, and their institutions, succeed. You will provide coordination support for first-class researcher training events. You will have excellent communication, organisation and project management skills and will have the chance to hone your project management abilities further supporting your team with a growing portfolio of training workshops and webinars.
Role Responsibilities
- Work closely with other Training Operations Coordinators globally and the Events & Operations Manager to ensure the seamless execution of all training events, both online and in-person, while maintaining the high standards of Nature Masterclasses.
- Communicate and coordinate regularly with international sales teams and project managers.
- Support and on-board editors from the Nature series of journals to deliver training sessions.
- Schedule in-house and external trainers to lead workshops.
- Oversee the planning, material distribution, and facilitation of each workshop, aligning with client needs in coordination with the Events & Operations Manager and trainers.
- Arrange international travel and coordinate with local teams to manage travel and accommodation logistics.
- Organize all project meetings and lead at least two for each project.
- Set up and facilitate webinars and in-person workshops (travel may be required).
- Gather and analyse participant feedback, compiling reports to assess and improve training effectiveness.
- Handle all administration and coordination for training webinars and workshops.
- Act as first point of contact for all email enquiries related to training webinars and workshops.
Experience, Skills & Qualifications
Essential
- Demonstrable ability to prioritise and multitask.
- Proven ability to meet multiple simultaneous deadlines.
- Excellent written and verbal communication skills.
- Organisation skills.
- Strong proven administration skills.
- Ability to work in a team and independently when required.
- Strong interpersonal skills including the ability to adapt communication and build and maintain relationships with stakeholders.
- Attention to detail.
- Problem solving skills.
- Willingness to travel as required as part of the role’s responsibilities, possibly 1-2 times per year.
Desirable
- An understanding of the scientific publishing landscape and the needs of researchers/their institutions.
- Undergraduate degree (preferably in a scientific discipline) or equivalent experience.
- A proactive approach to tasks and responsibilities.
At Springer Nature, we value the diversity of our teams and work to build an inclusive culture, where people are treated fairly and can bring their differences to work and thrive. We empower our colleagues and value their diverse perspectives as we strive to attract, nurture and develop the very best talent.
If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation. Springer Nature is a Disability Confident Committed Employer and we encourage applications from candidates with disabilities. If you consider yourself to have a disability or learning difficulty and wish to submit your application in an alternative format or would like to discuss reasonable adjustments during the application and interview process, please get in touch either by phone on +44 (0)207 014 4020 or by email so we can make any necessary arrangements.
Training Operations Coordinator employer: Springer Nature
Contact Detail:
Springer Nature Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Training Operations Coordinator
✨Tip Number 1
Familiarise yourself with the Nature Masterclasses and their offerings. Understanding their training solutions will help you speak confidently about how you can contribute to their mission during any discussions or interviews.
✨Tip Number 2
Network with current or former employees of Springer Nature, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can be beneficial for your application process.
✨Tip Number 3
Showcase your project management skills by preparing examples of past experiences where you successfully coordinated events or training sessions. Be ready to discuss these in detail, as they are crucial for the role.
✨Tip Number 4
Demonstrate your understanding of the scientific publishing landscape. Being knowledgeable about the needs of researchers and their institutions will set you apart and show that you're genuinely interested in the role.
We think you need these skills to ace Training Operations Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and skills required for the Training Operations Coordinator position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in project management, communication, and administration. Use bullet points for clarity and focus on achievements that demonstrate your ability to multitask and meet deadlines.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific experiences that showcase your organisational skills and ability to work both independently and as part of a team. Make sure to mention any relevant experience in training or educational environments.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the role you are applying for.
How to prepare for a job interview at Springer Nature
✨Showcase Your Organisational Skills
As a Training Operations Coordinator, you'll need to demonstrate your ability to manage multiple tasks and deadlines. Prepare examples from your past experiences where you successfully organised events or projects, highlighting your attention to detail and prioritisation skills.
✨Communicate Effectively
Excellent communication is key for this role. During the interview, practice articulating your thoughts clearly and concisely. Be ready to discuss how you've adapted your communication style to suit different stakeholders, especially in a team environment.
✨Understand the Scientific Publishing Landscape
Familiarise yourself with the scientific publishing industry and the needs of researchers. This knowledge will not only impress your interviewers but also show your genuine interest in the role and the organisation's mission.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you've faced challenges in project management or event coordination, and be prepared to explain how you approached and resolved those issues.
