At a Glance
- Tasks: Support the Journals Permissions team with admin tasks and customer-focused requests.
- Company: Join Springer Nature, a leading global publisher committed to inclusivity.
- Benefits: Hybrid working model, supportive environment, and opportunities for growth.
- Other info: Great chance to develop your career in a dynamic publishing environment.
- Why this job: Be part of a team that helps share knowledge and drive progress.
- Qualifications: Strong communication skills and experience in administrative support.
The predicted salary is between 25650 - 31350 £ per year.
This job is with Springer Nature, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
Location: London, UK - Hybrid Working Model
Application Deadline: 4th October 2026
About Springer Nature
Springer Nature is one of the leading publishers of research in the world. We publish the largest number of journals and books and are a pioneer in open research. Through our leading brands, trusted for more than 180 years, we provide technology-enabled products, platforms and services that help researchers to uncover new ideas and share their discoveries, health professionals to stay at the forefront of medical science, and educators to advance learning. We are proud to be part of progress, working together with the communities we serve to share knowledge and bring greater understanding to the world.
At Springer Nature, we recognise that great talent develops through many different paths. We encourage applications from individuals with strong transferable skills, provided they are supported by relevant experience that shows how those skills have been successfully applied in practice. Our hiring approach balances skills, experience, and potential to ensure each role is fulfilled with both short-term effectiveness and long-term growth in mind.
About the Role
Provide effective administrative and operational support to the Journals Permissions Manager and the wider Journals Permissions team, helping ensure permissions requests are handled promptly, accurately and with a strong customer focus.
Responsibilities:
- Deliver day‑to‑day administrative and operational support to the Journals Permissions team.
- Provide ad hoc team support coordinating room bookings, organising conference calls, taking minutes and managing incoming post with clear, professional communication.
- Monitor the shared permissions inbox and process or respond to incoming requests.
- Handle RightsLink tickets and issue licences in line with agreed processes and guidance.
- Support the Permissions Executive with reporting, maintaining schedules, payment processing and raising invoices.
- Work with rights colleagues to contribute to systems and process projects or working groups as required.
- Maintain accurate records and follow agreed workflows, escalating complex or sensitive matters appropriately.
Permissions Assistant employer: Springer Nature
Springer Nature is an exceptional employer that fosters a collaborative and empowering work culture, particularly for the Senior Business Analyst role. With a strong commitment to employee growth, you will have access to professional development opportunities and the chance to work within a dynamic network of teams across global locations like London, Lisbon, and Berlin. The company prioritises innovation and continuous improvement, ensuring that your contributions directly impact meaningful outcomes in the research and education sectors.
