Open Access Agreements Administrator

Job Title: Open Access Agreements Administrator

Fixed-term contract: 12 months, full-time

Location: London, UK - Hybrid Working Model

Application Deadline: 19th September 2026

About Springer Nature

Springer Nature is one of the leading publishers of research in the world. We publish the largest number of journals and books and are a pioneer in open research. Through our leading brands, trusted for more than 180 years, we provide technology-enabled products, platforms and services that help researchers to uncover new ideas and share their discoveries, health professionals to stay at the forefront of medical science, and educators to advance learning. We are proud to be part of progress, working together with the communities we serve to share knowledge and bring greater understanding to the world. For more information, please visit about.springernature.com and follow @SpringerNature.

About the Role

Join our Open Access (OA) Agreements team and help support the global transition to open access publishing. Working closely with institutional sales teams, the team develops, implements, and monitors transformative agreements, full OA agreements, and OA book partnerships in one of the fastest-growing areas of the business. This fixed-term position in the Open Access (OA) Agreements Team focuses on the operational management and reporting of institutional and society open access agreements. The role combines account administration, customer communication, data management, invoicing coordination, and reporting support. The successful candidate will be highly organized and detail-oriented to ensure OA agreements run smoothly by monitoring account balances, maintaining accurate records, coordinating with customers and internal teams, and supporting reporting activities across transformative and hybrid OA agreements.

Responsibilities

• Monitoring and managing account balances for institutional and society full OA agreements
• Monitoring and managing monthly post-pay accounts for institutional and society agreements
• Liaising with customers and internal teams to coordinate timely invoices for institutional and society agreements
• Responding to customer queries
• Supporting with account closures, audits, and ad hoc tasks
• Supporting with data processing, analysis, and reporting across full OA, hybrid OA and transformative agreements as needed

Experience, Skills/Knowledge, Qualifications

Essential

• Strong attention to detail and accuracy in data handling and email composition
• Proficiency in Excel, (experience with pivot tables, vlookup and similar formula is an advantage)
• Excellent written and verbal communication skills
• Ability to manage multiple tasks and meet deadlines in fast-paced environment

Desirable:

• Experience or interest in open access academic publishing

Company values

At Springer Nature, our mission is to be part of progress – and that begins with inclusion: of people, perspectives, and ideas. We believe that diverse perspectives drive progress, and we are committed to creating an environment where people and ideas can flourish. If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation. Find out more about our DEI work here: https://group.springernature.com/gp/group/taking-responsibility/diversity-equity-inclusion. For more information about career opportunities in Springer Nature please visit https://springernature.wd3.myworkdayjobs.com/SpringerNatureCareers/.

We are an ambitious and dynamic organisation, and home to some of the best-known names in research, educational and professional publishing. Working at the heart of a changing industry, we are always looking for great people who care about delivering quality to our customers and the communities we work alongside. In return, you will find that we open the doors to discovery for all our employees – offering opportunities to learn from some of the best in the business, with a culture that encourages curiosity and empowers people to find solutions and act on their instincts. Whether you are at the beginning of your career or are an experienced professional, we invite you to find out more about the roles we offer and explore our current vacancies. We are a global and progressive business, founded on a heritage of trusted and respected brands – including Springer, founded in 1842, Macmillan, founded in 1843 and Nature, first published in 1869. Nearly two centuries of progress and advancement in science and education have helped shape the business we are today. Research and learning continues to be the cornerstone of progress, and we will continue to open doors to discovery through trusted brands and innovative products and services. Springer Nature Group was created in May 2015 through the combination of Nature Publishing Group, Macmillan Education and Springer Science+Business Media.