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- Tasks: Manage journals and facilitate workflows while delivering training programmes.
- Company: Springer Nature connects millions to knowledge, empowering researchers and educators for over 180 years.
- Benefits: Enjoy a hybrid working model with opportunities for personal growth and development.
- Why this job: Join a diverse team focused on continuous improvement and impactful training in publishing.
- Qualifications: Degree or equivalent experience; project management skills are a plus.
- Other info: Be part of an award-winning diversity-focused culture.
The predicted salary is between 36000 - 60000 £ per year.
Implementation Specialist, Training Programmes (m/w/d)
Join to apply for the Implementation Specialist, Training Programmes (m/w/d) role at Springer Nature
Implementation Specialist, Training Programmes (m/w/d)
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Join to apply for the Implementation Specialist, Training Programmes (m/w/d) role at Springer Nature
Job Title: JR103789 Implementation Specialist, Training Programmes (m/w/d)
Locations: Heidelberg and London
Application Deadline: 22.08.2025
About Springer Nature Group
Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 180 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood and used by our communities – enabling them to improve outcomes, make progress, and benefit the generations that follow. Visit group.springernature.com and follow @SpringerNature / @SpringerNatureGroup
About The Brand
Springer Nature’s Group Publishing Operations team (GPO) performs and oversees manuscript screening operations across Springer Nature\’s journals portfolio. GPO also manages the various peer-review systems used by authors, editors and reviewers as part of submit-to-accept processes.
Our \’article-level\’ activities are largely supported by 300+ BPO staff across multiple locations. Our \’journal-level\’ activities are largely supported by :40 Springer Nature staff across multiple locations, who also contribute to projects in one of three main areas: technology, transformation and quality.
About The Role
The Implementation Specialist will manage their own portfolio of journals and partner with Publishing teams to run their journals in a ‘Production-ready’ way, while facilitating submit-to-accept workflows and compliance with policies.
In collaboration with the Manager, Training Programmes (as well as the rest of the Training Programmes team and the wider GPO team), the Implementation Specialist will also contribute to the creation and delivery of training programmes on all GPO workflows and processes carried out by GPO staff and stakeholders (incl. external editors).
This role can be in our Heidelberg and London offices on a hybrid working model.
Role Responsibilities
Journal care
- Gather system requirements from publishers, editors and service providers.
- Set up, maintain and administrate peer review systems.
- Conduct presentations and training sessions for internal and external stakeholders.
- Ensure quality of article-level activities and act as an escalation point for individual journals.
- Develop and maintain relationships with stakeholders (Publishing, Editorial, Production, Technology & Operations staff, as well as external editors, reviewers, authors and service providers).
- Maintain journal-specific records and documentation.
Training Programmes
- In collaboration with GPO service providers and other relevant stakeholders, contribute to the creation and delivery of GPO training programmes.
- Collaborate closely with GPO’s Workflow Solutions and Quality Assurance teams to support (respectively) the documentation of GPO processes which training programmes rely on, as well as the address of quality issues identified as resulting from a lack of training.
Other Responsibilities
- Be an advocate for continuous improvement, quality and efficiency. Foster a culture of openness, transparency and collaboration within the team and with our stakeholders.
Experience
Experience, skills and qualifications
- Contributing to (sometimes interconnected) business projects.
- Working with a wide range of global stakeholders.
- Previous experience in a publishing and/or support role.
- Previous experience in a role requiring an understanding of user needs with a view to develop solutions that also align with business requirements (e.g. Business Analyst).
Skills and Knowledge
- Ability to translate the needs of the business and stakeholders into new projects.
- Understanding of publishing workflows.
- Excellent organisation skills to contribute to multiple concurrent projects and competing priorities.
- Excellent written and verbal communication skills; able to communicate with individuals at all levels and on a global scale.
- Excellent presentation skills and comfort presenting to diverse external and internal audiences.
- Excellent numeracy skills with proven attention to detail.
- Excel and PowerPoint proficiency.
- Good problem solving/logic/analytical skills.
- Proactive and able to lead projects alone as well as part of a large group.
Qualifications
- Degree or equivalent work experience.
- Formal project management qualification such as PRINCE2 desirable.
At Springer Nature, we value the diversity of our teams and work to build an inclusive culture, where people are treated fairly and can bring their differences to work and thrive. We empower our colleagues and value their diverse perspectives as we strive to attract, nurture and develop the very best talent.
Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards. Find out more about our DEI work here you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation.
For more information about career opportunities in Springer Nature please visit Posting End Date:
23-08-2025
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Human Resources
-
Industries
Book and Periodical Publishing
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Implementation Specialist, Training Programmes (m/w/d) employer: Springer Nature
Contact Detail:
Springer Nature Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Implementation Specialist, Training Programmes (m/w/d)
✨Tip Number 1
Familiarise yourself with the publishing workflows and processes at Springer Nature. Understanding their specific systems and how they operate will give you a significant edge during interviews, as you'll be able to speak directly to their needs.
✨Tip Number 2
Network with current or former employees of Springer Nature on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations for the Implementation Specialist role.
✨Tip Number 3
Prepare to demonstrate your presentation skills by creating a mock training session. This will not only showcase your ability to communicate effectively but also highlight your understanding of the training programmes that are crucial for this role.
✨Tip Number 4
Research recent developments in the publishing industry, especially those related to technology and quality assurance. Being knowledgeable about current trends will help you discuss how you can contribute to continuous improvement at Springer Nature.
We think you need these skills to ace Implementation Specialist, Training Programmes (m/w/d)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Implementation Specialist role. Focus on your previous work in publishing, project management, and any training or stakeholder engagement experience.
Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you are passionate about the role at Springer Nature. Mention specific aspects of the job description that resonate with you and how your background makes you a great fit.
Showcase Communication Skills: Since excellent written and verbal communication skills are crucial for this role, ensure your application is free from errors and clearly articulates your thoughts. Use concise language and structure your application logically.
Highlight Problem-Solving Abilities: In your application, provide examples of how you've successfully solved problems in past roles. This could include managing projects, improving processes, or working with diverse teams to achieve common goals.
How to prepare for a job interview at Springer Nature
✨Understand the Role
Before your interview, make sure you thoroughly understand the responsibilities of the Implementation Specialist role. Familiarise yourself with the key tasks such as managing journal portfolios and facilitating workflows. This will help you articulate how your skills align with the job.
✨Showcase Your Communication Skills
As this role involves training and presenting to various stakeholders, be prepared to demonstrate your excellent written and verbal communication skills. You might be asked to explain complex concepts simply, so practice articulating your thoughts clearly.
✨Highlight Relevant Experience
Discuss any previous experience in publishing or support roles, especially if it involved working with diverse global stakeholders. Be ready to provide examples of how you've contributed to projects that required an understanding of user needs.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you've had to analyse issues and develop solutions, particularly in a project management context. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
