At a Glance
- Tasks: Support employees through their HR journey and manage essential administrative tasks.
- Company: Join Springer Nature, a leader in knowledge and innovation with an inclusive culture.
- Benefits: Hybrid working model, competitive pay, and a chance to make a difference.
- Other info: Dynamic role with opportunities for growth in a supportive environment.
- Why this job: Be the go-to person for HR queries and help shape employee experiences.
- Qualifications: Previous admin experience and a passion for HR are essential.
The predicted salary is between 30000 - 40000 £ per year.
This job is with Springer Nature, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
Location: London - Hybrid Working Model
Contract Duration: Fixed Term, 4 Months
Application Deadline: 16th June 2026
About Springer Nature
Springer Nature opens the doors to discovery for researchers, educators, clinicians, and other professionals. Every day, around the globe, our imprints, books, journals, platforms, and technology solutions reach millions of people. For over 180 years, our brands and imprints have been a trusted source of knowledge to these communities, and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood, and used by our communities - enabling them to improve outcomes, make progress, and benefit the generations that follow.
About The Role
As a HR Coordinator in this 4-month fixed-term position, you will serve as the first point of contact for Springer Nature UK employees. You will provide support throughout the employee life cycle, handling HR queries related to payroll, references, and policies. In addition, you will take ownership of transactional administration, maintain accurate employee records in the HR system, resolve enquiries, and ensure the integrity of HR data.
Role Responsibilities:
- Process administration of employee life-cycle events (onboarding - departure)
- Maintain accurate data in all systems including the Human Resources Information System
- Delivering new starter inductions and ensuring all documentation is obtained for processing
- Payroll administration for timely processing e.g. salaries; managing workload in order to ensure deadlines are met effectively
- Support a variety of projects in conjunction with the Service Delivery team and HR Managers to support business needs
- Support the HR International team through report production and data analysis
- Enquiry resolution and escalation as appropriate
- Good knowledge and understanding of HR processes and policies and best practice
- Note taking at formal meetings, e.g. disciplinary, grievance, redundancy
Experience, Skills, and Qualification:
Essential
- Previous administration and organisational experience
- Accuracy and attention to detail
- Working knowledge of Microsoft Office suite of applications
- Able to effectively gather and interpret information
- Able to prioritise and plan work activities effectively
- Good written and verbal communication
- Ability to manage sensitive information appropriately and confidentially
- Ability to meet deadlines and deliverables with minimum supervision
- Able to collaborate with the team and wider business
- Able to adapt to change
- Effective time management skills
Desirable
- Exercise critical thinking skills in production and analysis of HR reporting
- Demonstrable sound judgement and understanding of proper escalation of queries
- A-Level or equivalent standard of qualification/ demonstrable experience
- Demonstrated interest in Human Resources either through study or previous work
Job Posting End Date: 17-06-2026
HR Coordinator Service Delivery employer: Springer Nature
Springer Nature is an exceptional employer that champions inclusivity and diversity, making it a welcoming environment for all employees. With a hybrid working model based in London, the company offers a supportive work culture that prioritises employee growth through meaningful projects and professional development opportunities. Joining Springer Nature means being part of a legacy that values knowledge and innovation, while also contributing to impactful initiatives that benefit communities worldwide.
StudySmarter Expert Advice🤫
We think this is how you could land HR Coordinator Service Delivery
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Springer Nature on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching Springer Nature's values and recent projects. We want to show that we’re not just a good fit for the role, but also for the company culture!
✨Tip Number 3
Practice common HR interview questions with a friend. We need to be ready to showcase our skills and experiences confidently, especially around handling HR queries and data management.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and show our enthusiasm for the HR Coordinator role.
We think you need these skills to ace HR Coordinator Service Delivery
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the HR Coordinator role. Highlight your previous administration experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about HR and how your skills align with our needs. Keep it concise but engaging – we love a good story!
Showcase Your Attention to Detail:In HR, accuracy is key! Make sure your application is free from typos and errors. Double-check your documents before submitting them through our website – we appreciate the effort!
Be Yourself:We value authenticity! Let your personality shine through in your application. Share your experiences and what makes you unique – we’re excited to get to know the real you!
How to prepare for a job interview at Springer Nature
✨Know Your HR Basics
Make sure you brush up on your HR processes and policies. Understanding the employee life cycle, payroll administration, and data management will show that you're not just interested in the role but also knowledgeable about it.
✨Showcase Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Highlight how you prioritised and met deadlines, as this will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific HR scenarios, like resolving employee queries or managing sensitive information. Think through potential situations and how you would approach them, demonstrating your critical thinking and judgement.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the team dynamics or upcoming projects. This shows your genuine interest in the role and helps you gauge if the company culture aligns with your values.
