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- Tasks: Support the sales team with admin tasks and CRM management.
- Company: Join Springer Nature, a leader in knowledge sharing for over 180 years.
- Benefits: Enjoy a hybrid work model and a supportive, inclusive environment.
- Why this job: Be part of a mission-driven company that impacts global communities.
- Qualifications: Office support experience and strong organizational skills are key.
- Other info: We welcome applications from diverse backgrounds and offer adjustments for disabilities.
The predicted salary is between 30000 - 42000 £ per year.
Time left to apply: End Date: March 5, 2025 (12 days left to apply)
Job Requisition ID: JR101946
Job Title:
Sales Coordinator
Location(s):
London, UK – Hybrid model
Employment Type:
Permanent, Full time
Application Deadline:
4th March 2025
Springer Nature opens the doors to discovery for researchers, educators, clinicians, and other professionals. Every day, around the globe, our imprints, books, journals, platforms, and technology solutions reach millions of people. For over 180 years, our brands and imprints have been a trusted source of knowledge to these communities, and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood, and used by our communities – enabling them to improve outcomes, make progress, and benefit the generations that follow. Visit group.springernature.com and follow @SpringerNature / @SpringerNatureGroup
About the Role
The Sales Coordinator position will work closely with the surrounding departments such as Finance and Production to provide a comprehensive pre- and post-sale service to our global sales teams.
You will be a subject matter expert for our CRM, overseeing the sales team use of the system to ensure that it is used according to company expectations so that all relevant data can be accurately tracked and analyzed. This role will additionally work closely with the Business Systems team to align CRM functionality and processes with the demands of the evolving sales processes.
This is a full-time permanent position based in our London office on a hybrid working model.
Role Responsibilities:
- Provide administrative support to the sales team, maintaining day-to-day admin functions on key systems.
- Assist operations in the sales cycle, including downloading systems statistics and updating relevant sales documents and systems.
- Manage sales team data quality, including invoice data, and oversee team use of the CRM/Booking system.
- Identify and implement process improvements, creating sales department policies, training manuals, and resource material.
- Understand clients’ needs and direct them to the appropriate Sales team while working with colleagues to expand the prospects database.
- Provide pipeline, sales reports, and analysis, preparing monthly and quarterly presentations.
- Assist in developing regional sales tracking documents and creating sales forecasting models and data.
- Act as an interface between operations and the sales team for technical queries.
Experience, Skills & Qualifications:
- Experience in an office support role.
- Meticulous organizational and administrative skills with keen attention to detail.
- Excellent written and verbal communication skills, including fluent written and spoken English.
- Ability to deal with several tasks simultaneously and consistently re-prioritize tasks.
- Proactively identify ongoing, recurring problems and use initiative to resolve them promptly.
- Positive and reliable team player with the ability to work independently.
- Strong proficiency in MS Excel, Word, PowerPoint, and Outlook.
- Understanding of data quality and adherence to minimum data sets.
- Experience supporting senior management and sales teams would be a bonus.
- Experience using Salesforce or other CRM systems is desirable but not essential.
Springer Nature is a Disability Confident Committed Employer, and we encourage applications from candidates with disabilities. If you consider yourself to have a disability or learning difficulty and wish to submit your application in an alternative format or would like to discuss reasonable adjustments during the application and interview process, please get in touch either by phone on +44 (0)207 014 4020 or by email so we can make any necessary arrangements.
At Springer Nature, we value the diversity of our teams. We recognize the many benefits of a diverse workforce with equitable opportunities for everyone. We strive for an inclusive workplace that empowers all our colleagues to thrive. Our search for the best talent fully encompasses and embraces these values and principles.
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Sales Coordinator employer: Springer Nature group
Contact Detail:
Springer Nature group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Coordinator
✨Tip Number 1
Familiarize yourself with CRM systems, especially Salesforce, as this role requires you to be a subject matter expert. If you have experience with similar systems, be ready to discuss how you've used them to improve sales processes.
✨Tip Number 2
Highlight your organizational skills and attention to detail in your conversations. This position demands meticulous management of data quality, so be prepared to share examples of how you've successfully managed similar tasks in the past.
✨Tip Number 3
Show your proactive problem-solving abilities during interviews. The role involves identifying and resolving ongoing issues, so think of specific instances where you've taken initiative to improve processes or solve problems.
✨Tip Number 4
Demonstrate your ability to work both independently and as part of a team. This role requires collaboration with various departments, so be ready to discuss how you've successfully balanced teamwork with individual responsibilities.
We think you need these skills to ace Sales Coordinator
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Sales Coordinator position. Make sure you understand the responsibilities and required skills, as this will help you tailor your application effectively.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in office support roles or with CRM systems. Mention specific examples of how you've managed data quality or supported sales teams in the past.
Showcase Communication Skills: Since excellent written and verbal communication skills are crucial for this role, ensure that your application is well-written and free of errors. Use clear and concise language to demonstrate your ability to communicate effectively.
Tailor Your Application: Customize your cover letter to reflect your understanding of Springer Nature's mission and values. Explain why you are a good fit for the company culture and how your skills align with their goals.
How to prepare for a job interview at Springer Nature group
✨Show Your Organizational Skills
As a Sales Coordinator, you'll need to demonstrate your meticulous organizational abilities. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously, showcasing your attention to detail.
✨Familiarize Yourself with CRM Systems
Since the role involves overseeing the sales team's use of CRM systems, it's beneficial to familiarize yourself with Salesforce or similar platforms. Be ready to discuss how you've used such systems in the past and how you can help improve data quality.
✨Communicate Clearly and Effectively
Excellent communication skills are crucial for this position. Practice articulating your thoughts clearly and concisely, both verbally and in writing. Consider preparing a brief presentation on a relevant topic to showcase your communication prowess.
✨Demonstrate Problem-Solving Abilities
The ability to proactively identify and resolve issues is key for a Sales Coordinator. Think of specific instances where you've tackled recurring problems and be prepared to share these examples during your interview to highlight your initiative.
