Sales Advisor

Sales Advisor page is loaded## Sales Advisorlocations: Londontime type: Full timeposted on: Posted Todaytime left to apply: End Date: December 17, 2025 (14 days left to apply)job requisition id: JR104325**Job title: Sales Advisor Line Manager: European Team Leader – Nature Careers Location: London****Application Deadline: 16th December 2025****About Springer Nature**Springer Nature is one of the leading publishers of research in the world. We publish the largest number of journals and books and are a pioneer in open research. Through our leading brands, trusted for more than 180 years, we provide technology-enabled products, platforms and services that help researchers to uncover new ideas and share their discoveries, health professionals to stay at the forefront of medical science, and educators to advance learning. We are proud to be part of progress, working together with the communities we serve to share knowledge and bring greater understanding to the world. For more information, please visit about.springernature.com and @SpringerNature. **About the role:** Responsible for delivering exceptional customer service and managing a high volume of customer interactions across Europe. Engaging with diverse customers, exceed sales targets, and gain insights into various industries.**Key tasks:** • Manage and nurture a high volume of transactional business and customer interactions, including inbound and outbound calls and emails, ensuring each customer receives personalised and efficient service. • Understand and effectively communicate the features, benefits, and pricing options of job posting packages on Nature Careers to potential clients. • Develop a deep understanding of the unique needs and requirements of customers from different industries and locations across Europe. • Collaborate with the sales team to identify upselling and cross-selling opportunities to maximise revenue generation. • Maintain accurate and up-to-date records of customer interactions, sales activities, and progress using CRM tools. • Provide prompt and insightful responses to customer inquiries, resolve issues, and address concerns while maintaining a positive and professional demeanour. • Meet and exceed assigned sales targets and performance metrics on a consistent basis. • Stay updated on industry trends, job market dynamics, and competitive landscape to effectively position our services. • Manage existing accounts as well as new business development. • Regularly meet and liaise with clients and agencies to discuss and identify advertising requirements within Europe. • Help cover Nature Careers and effectively communicate its value proposition.• May be required to cover transactional sales for the BDJ Portfolio**Qualifications:** • Bachelor\’s degree or equivalent experience preferred.**Skills/knowledge:** • Strong communication skills, both written and verbal, in English. • Exceptional interpersonal skills with the ability to build rapport and establish trust with a diverse range of customers. • Proven ability to handle high call/email volume while maintaining attention to detail and accuracy. • Result-oriented mindset with a track record of meeting or exceeding sales targets. • Knowledge of the job recruitment industry and a genuine interest in staying informed about market trends.• Fluency in European Languages would be a bonus.**Experience:** • Previous experience in transactional sales, customer service, or a related field is preferred. • Familiarity with CRM systems and proficiency in using digital tools for customer engagement.At Springer Nature we value the diversity of our teams. We recognise the many benefits of a diverse workforce with equitable opportunities for everyone. We strive for an inclusive workplace that empowers all our colleagues to thrive. Our search for the best talent fully encompasses and embraces these values and principles. Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards. Find out more about our DEI work here:For more information about career opportunities in Springer Nature please visitInternal applicants: We encourage that you speak to your manager once the interview process has started. At the point of offer acceptance, it is required that you inform your manager. If for any reason you’re unable to do so, please contact HR who can provide guidance as required.#LI-IW1Job Posting End Date:17-12-2025We are an ambitious and dynamic organisation, and home to some of the best-known names in research, educational and professional publishing.Working at the heart of a changing industry, we are always looking for great people who care about delivering quality to our customers and the communities we work alongside. In return, you will find that we open the doors to discovery for all our employees – offering opportunities to learn from some of the best in the business, with a culture that encourages curiosity and empowers people to find solutions and act on their instincts. Whether you are at the beginning of your career or are an experienced professional, we invite you to find out more about the roles we offer and explore our current vacancies.We are a global and progressive business, founded on a heritage of trusted and respected brands – including Springer, founded in 1842, Macmillan, founded in 1843 and Nature, first published in 1869.Nearly two centuries of progress and advancement in science and education have helped shape the business we are today. Research and learning continues to be the cornerstone of progress, and we will continue to open doors to discovery through trusted brands and innovative products and services. Springer Nature Group was created in May 2015 through the combination of Nature Publishing Group, Macmillan Education and Springer Science+Business Media. #J-18808-Ljbffr