At a Glance
- Tasks: Support employees through their HR journey and manage essential administrative tasks.
- Company: Join a leading global organisation in research and education publishing.
- Benefits: Hybrid working model, opportunities for learning, and a supportive culture.
- Other info: Dynamic environment with opportunities for growth and development.
- Why this job: Be the first point of contact for employees and make a real difference.
- Qualifications: Strong organisational skills and a passion for HR are essential.
The predicted salary is between 30000 - 40000 £ per year.
Location: London – Hybrid Working Model
Contract Duration: Fixed Term, 4 Months
Application Deadline: 16th June 2026
About Springer Nature
Springer Nature opens the doors to discovery for researchers, educators, clinicians, and other professionals. Every day, around the globe, our imprints, books, journals, platforms, and technology solutions reach millions of people. For over 180 years, our brands and imprints have been a trusted source of knowledge to these communities, and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood, and used by our communities – enabling them to improve outcomes, make progress, and benefit the generations that follow.
About The Role
As a HR Coordinator in this 4-month fixed-term position, you will serve as the first point of contact for Springer Nature UK employees. You will provide support throughout the employee life cycle, handling HR queries related to payroll, references, and policies. In addition, you will take ownership of transactional administration, maintain accurate employee records in the HR system, resolve enquiries, and ensure the integrity of HR data.
Role Responsibilities:
- Process administration of employee life-cycle events (onboarding – departure)
- Maintain accurate data in all systems including the Human Resources Information System
- Delivering new starter inductions and ensuring all documentation is obtained for processing
- Payroll administration for timely processing e.g. salaries; managing workload in order to ensure deadlines are met effectively
- Support a variety of projects in conjunction with the Service Delivery team and HR Managers to support business needs
- Support the HR International team through report production and data analysis
- Enquiry resolution and escalation as appropriate
- Good knowledge and understanding of HR processes and policies and best practice
- Note taking at formal meetings, e.g. disciplinary, grievance, redundancy
Experience, Skills, and Qualification:
Essential
- Previous administration and organisational experience
- Accuracy and attention to detail
- Working knowledge of Microsoft Office suite of applications
- Able to effectively gather and interpret information
- Able to prioritise and plan work activities effectively
- Good written and verbal communication
- Ability to manage sensitive information appropriately and confidentially
- Ability to meet deadlines and deliverables with minimum supervision
- Able to collaborate with the team and wider business
- Able to adapt to change
- Effective time management skills
Desirable
- Exercise critical thinking skills in production and analysis of HR reporting
- Demonstrable sound judgement and understanding of proper escalation of queries
- A-Level or equivalent standard of qualification/ demonstrable experience
- Demonstrated interest in Human Resources either through study or previous work
Why work here?
We are an ambitious and dynamic organisation, and home to some of the best-known names in research, educational and professional publishing. Working at the heart of a changing industry, we are always looking for great people who care about delivering quality to our customers and the communities we work alongside. In return, you will find that we open the doors to discovery for all our employees – offering opportunities to learn from some of the best in the business, with a culture that encourages curiosity and empowers people to find solutions and act on their instincts. Whether you are at the beginning of your career or are an experienced professional, we invite you to find out more about the roles we offer and explore our current vacancies.
About Us
We are a global and progressive business, founded on a heritage of trusted and respected brands – including Springer, founded in 1842, Macmillan, founded in 1843 and Nature, first published in 1869. Nearly two centuries of progress and advancement in science and education have helped shape the business we are today. Research and learning continues to be the cornerstone of progress, and we will continue to open doors to discovery through trusted brands and innovative products and services. Springer Nature Group was created in May 2015 through the combination of Nature Publishing Group, Macmillan Education and Springer Science+Business Media.
HR Coordinator Service Delivery employer: Springer Nature group
Springer Nature is an exceptional employer that fosters a dynamic and inclusive work culture, encouraging curiosity and empowering employees to take initiative. With a hybrid working model based in London, the company offers meaningful opportunities for professional growth and development, ensuring that every team member can contribute to impactful projects in the research and education sectors. Employees benefit from a supportive environment that values quality and collaboration, making it an ideal place for those looking to advance their careers while making a difference.
StudySmarter Expert Advice🤫
We think this is how you could land HR Coordinator Service Delivery
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Springer Nature on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching HR trends and challenges. We want to show that we’re not just interested in the role, but also in how we can contribute to the team’s success.
✨Tip Number 3
Practice common HR interview questions with a friend. The more we rehearse, the more confident we’ll feel when it’s our turn to shine in front of the hiring team.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and show that we’re genuinely interested in the position.
We think you need these skills to ace HR Coordinator Service Delivery
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the HR Coordinator role. Highlight relevant experience and skills that match the job description, like your admin experience and attention to detail. We want to see how you fit into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about HR and how your background makes you a great fit for us. Keep it concise but engaging – we love a good story!
Showcase Your Communication Skills:Since this role involves a lot of communication, make sure your written application reflects your ability to convey information clearly. Use proper grammar and structure, and don’t forget to proofread – we appreciate attention to detail!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we do at Springer Nature!
How to prepare for a job interview at Springer Nature group
✨Know Your HR Basics
Make sure you brush up on your knowledge of HR processes and policies. Understanding the employee life cycle, payroll administration, and data management will show that you're not just familiar with the role but also genuinely interested in it.
✨Showcase Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you successfully managed multiple tasks or projects. Highlight how you prioritised your workload and met deadlines effectively.
✨Prepare for Common HR Scenarios
Think about potential HR scenarios you might face in the role, such as handling sensitive information or resolving employee queries. Be ready to discuss how you would approach these situations, demonstrating your critical thinking and judgement skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing projects, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
