At a Glance
- Tasks: Manage customer accounts, handle invoices, and collaborate with the sales team.
- Company: Join a supportive finance team at a family-friendly head office.
- Benefits: Flexible hours, wellbeing support, career development, and savings with Blue Light Card.
- Other info: Opportunities for fully funded training and career growth.
- Why this job: Make a difference in finance while enjoying a collaborative and positive work environment.
- Qualifications: Strong communication skills and a proactive attitude; Excel and accounts experience preferred.
The predicted salary is between 20000 - 25000 £ per year.
This is a 19.5‑hour per week role. We are flexible in how these hours are worked and would welcome applicants who wish to spread their hours across 3, 4, or 5 days – whatever works best for you.
We are now looking for an Administrator to join the Finance Department at our Head Office in Whitchurch.
What you'll do:
- Posting cash daily to customer accounts
- Communicate with clients via phone and email regarding outstanding invoices, ensuring professional phone etiquette at all times.
- Budget and cashflow forecasting
- Collaborate with the sales team to resolve any discrepancies or disputes related to payments.
- Escalate problem accounts where necessary and support legal collection processes
- Maintain accurate and up‑to‑date debtor reports, including aged debt commentaries
Qualifications:
- Strong Excel skills (desirable)
- Sage experience (desirable)
- Accounts experience (desirable)
- Great communication and the confidence to follow up with residents' families
- A positive, proactive approach and willingness to support others
- Strong organisation skills and attention to detail
- Comfortable working as part of a small, collaborative team
What we can offer to you:
- Family friendly policies.
- Access to counselling and wellbeing support.
- A supportive and welcoming Head Office team
- Smooth robust recruitment process through our portal
- Access to our auto enrolment pension subject to qualifying criteria
- Access to Blue Light Card – where you can make savings across hundreds of national retailers.
- Fully funded training for nationally recognised qualifications and opportunities for career development.
Successful applicants would require two written references, a standard/enhanced DBS (Disclosure Barring Service) (depending on role) and evidence of a right to work in the UK check. Springcare are committed to safe and fair recruitment, safeguarding, and protecting those we care for and serve. We make sure all of our staff are vetted, selected, trained and supervised fairly and to a high standard so that they can provide safe, effective and compassionate care.
Credit Controller Administrator employer: Springcare Ltd
At Springcare, we pride ourselves on being an excellent employer, offering a flexible part-time role as a Credit Control Administrator in our welcoming Head Office in Whitchurch. Our family-friendly policies, access to wellbeing support, and commitment to employee development through fully funded training create a supportive work culture where you can thrive and grow in your career.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance sector and let them know you're on the hunt for a Credit Controller Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your Excel skills and be ready to discuss your experience with cashflow forecasting and communication with clients. We want you to shine when it comes to showcasing your abilities!
✨Tip Number 3
Don’t forget to follow up! After an interview, shoot a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll get to explore all the fantastic benefits we offer, like training and career development opportunities.
We think you need these skills to ace Credit Controller Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience, especially in finance and administration. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your Excel and Sage experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Credit Controller Administrator role. Share specific examples of your past experiences that relate to the job description.
Show Off Your Communication Skills:Since this role involves communicating with clients, make sure your application reflects your strong communication skills. Keep your language clear and professional, just like you would when speaking to clients on the phone or via email.
Apply Through Our Website:We encourage you to apply through our website for a smooth recruitment process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Springcare Ltd
✨Know Your Numbers
As a Credit Controller Administrator, you'll be dealing with cash postings and debtor reports. Brush up on your Excel skills and be ready to discuss how you've used them in previous roles. Maybe even prepare a few examples of how you’ve managed budgets or cash flow forecasts.
✨Communication is Key
You'll need to communicate with clients about outstanding invoices, so practice your phone etiquette. Think about how you can convey professionalism and confidence during the interview. Role-play common scenarios where you might need to follow up with clients or resolve disputes.
✨Team Player Mindset
This role involves collaborating with the sales team, so be prepared to talk about your experience working in a team. Share examples of how you've supported colleagues or resolved discrepancies together. Highlight your proactive approach and willingness to help others.
✨Attention to Detail
With responsibilities like maintaining accurate debtor reports, attention to detail is crucial. During the interview, mention specific instances where your organisational skills made a difference. You could even bring along a sample report (with sensitive info removed) to showcase your work!
