At a Glance
- Tasks: Manage customer accounts, handle invoices, and collaborate with the sales team.
- Company: Join a supportive finance team at our Whitchurch Head Office.
- Benefits: Flexible hours, family-friendly policies, and access to wellbeing support.
- Other info: Opportunities for career development and fully funded training available.
- Why this job: Make a difference in finance while developing your skills in a collaborative environment.
- Qualifications: Strong communication skills and a proactive attitude; Excel and Sage experience preferred.
The predicted salary is between 20000 - 25000 £ per year.
This is a 19.5‐hour per week role. We are flexible in how these hours are worked and would welcome applicants who wish to spread their hours across 3, 4, or 5 days – whatever works best for you.
We are now looking for an Administrator to join the Finance Department at our Head Office in Whitchurch.
What you'll do:
- Posting cash daily to customer accounts
- Communicate with clients via phone and email regarding outstanding invoices, ensuring professional phone etiquette at all times.
- Budget and cashflow forecasting
- Collaborate with the sales team to resolve any discrepancies or disputes related to payments.
- Escalate problem accounts where necessary and support legal collection processes
- Maintain accurate and up‐to‐date debtor reports, including aged debt commentaries
Qualifications:
- Strong Excel skills (desirable)
- Sage experience (desirable)
- Accounts experience (desirable)
- Great communication and the confidence to follow up with residents' families
- A positive, proactive approach and willingness to support others
- Strong organisation skills and attention to detail
- Comfortable working as part of a small, collaborative team
What we can offer to you:
- Family friendly policies.
- Access to counselling and wellbeing support.
- A supportive and welcoming Head Office team
- Smooth robust recruitment process through our portal
- Access to our auto enrolment pension subject to qualifying criteria
- Access to Blue Light Card – where you can make savings across hundreds of national retailers.
- Fully funded training for nationally recognised qualifications and opportunities for career development.
Successful applicants would require two written references, a standard/enhanced DBS (Disclosure Barring Service) (depending on role) and evidence of a right to work in the UK check.
Springcare are committed to safe and fair recruitment, safeguarding, and protecting those we care for and serve. We make sure all of our staff are vetted, selected, trained and supervised fairly and to a high standard so that they can provide safe, effective and compassionate care.
Credit Controller Administrator in Basingstoke employer: Springcare Ltd
Springcare is an exceptional employer, offering a flexible part-time role as a Credit Control Administrator at our welcoming Head Office in Whitchurch. We prioritise employee wellbeing with family-friendly policies, access to counselling support, and fully funded training for career development, all within a collaborative team environment that values communication and attention to detail.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller Administrator in Basingstoke
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and mission can help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with clients and colleagues, being able to articulate your thoughts clearly and confidently is key. Try role-playing common scenarios with a friend.
✨Tip Number 3
Don’t forget to showcase your organisational skills during the interview. Bring examples of how you've managed tasks or projects in the past, especially if they relate to finance or administration.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed and shows that you’re keen on joining our team at Springcare.
We think you need these skills to ace Credit Controller Administrator in Basingstoke
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience, especially in credit control and administration. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your strengths!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Credit Controller Administrator role. Be genuine and let your personality come through – we love a bit of character!
Show Off Your Communication Skills:Since you'll be communicating with clients regularly, make sure your application reflects your strong communication skills. Whether it's through your writing style or how you present your experiences, we want to see that you can engage professionally.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see all the other great opportunities we have!
How to prepare for a job interview at Springcare Ltd
✨Know Your Numbers
As a Credit Controller Administrator, you'll be dealing with cash postings and debtor reports. Brush up on your Excel skills and be ready to discuss how you've used them in previous roles. Maybe even prepare a few examples of how you’ve managed budgets or cashflow forecasting.
✨Communication is Key
You'll need to communicate with clients about outstanding invoices, so practice your phone etiquette. Think about how you can convey professionalism and confidence during the interview. Role-play common scenarios where you might need to follow up with clients.
✨Team Player Mindset
This role involves collaborating with the sales team to resolve discrepancies. Be prepared to share examples of how you've worked effectively in a team before. Highlight your proactive approach and willingness to support others, as this will resonate well with the interviewers.
✨Attention to Detail
With responsibilities like maintaining accurate debtor reports, attention to detail is crucial. During the interview, mention specific instances where your organisational skills made a difference. You could even bring along a sample report (with sensitive info removed) to showcase your work!
