At a Glance
- Tasks: Lead and deliver employability courses, supporting individuals into careers in hospitality and tourism.
- Company: Join a supportive organisation dedicated to transforming lives in the hospitality sector.
- Benefits: Enjoy hybrid working, 25 days leave, extensive health care, and professional development opportunities.
- Other info: Dynamic role with opportunities to work across various locations and engage with diverse communities.
- Why this job: Make a real difference by helping people secure fulfilling careers in a vibrant industry.
- Qualifications: Passion for helping others, strong organisational skills, and experience in careers education or hospitality.
The predicted salary is between 29700 - 36300 £ per year.
Contract: 12 Month Fixed Term Contract
Hours: 35 hours per week
Location: Hybrid with travel in the Birmingham area
Hybrid working opportunities
25 days annual leave + Bank Holidays + Extra gifted days at Christmas
Extensive Private Health Care
Employee Assistance Programme
Access to Learning & Development Platform Mapal One
Supportive work environment
Family friendly
Futureproof the talent pipeline for hospitality and tourism. Nurture people into careers in hospitality, leisure, and tourism by equipping them with the inspiration, knowledge, skills, advice, and guidance they need. Help transform the lives of people and breakdown barriers to work and can benefit from our support, so that they get sustained employment in hospitality, leisure, and tourism, whatever their age or background.
Provide specialist careers information, advice, and guidance to inform and guide young people, adults and key influencers about the industry and facilitate quality work experience opportunities. Promote hospitality and tourism as a great place to work, providing worthwhile and inspirational careers.
All applicants will receive consideration for employment without regard to age, ethnicity, gender identity or expression, marital status, medical condition, national origin, physical or mental disability, race, religion, sex (including pregnancy), sexual orientation.
If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruitment process, please send a request to recruitment@springboarduk.org.uk
The Role
- Recruit, plan, and deliver educational activities and employability courses, providing ongoing support and mentorship.
- Secure work placement and job opportunities and provide aftercare to trainees.
- Contribute to ongoing development of programmes & activities.
- Manage, build, and maintain relationships with business partners, education bodies, referral organisations.
- Manage accounts and carry out regular reporting on all activity on our Customer Relationship Management system.
- Contribute to the targets of getting people into work in the sector and work directly with employers, referral partners, education bodies, and beneficiaries.
This job is for you if you are:
- Passionate about helping people improve their lives.
- Excited about supporting the Hospitality & Tourism industry (H&T).
- Flexible and proactive with excellent organisation and time management skills.
- Data driven with strong IT systems skills - Microsoft 365, multimedia knowledge and social media 'know how'.
- With a proven track record in delivering a range of careers, education & employability activities or/and extensive experience in hospitality.
- Experienced in working with target groups from diverse backgrounds, vulnerable people and understanding of safeguarding and related issues (including GDPR requirements).
- Experienced in managing and building key relationships.
Springboard is an equal opportunities organisation, and we are serious about our compliance with legislation and GDPR.
Please note: By submitting your details in relation to this role you are giving us permission to retain your details on our database of job seeking professionals for future reference.
Careers and Employability Delivery Manager in Newcastle upon Tyne employer: Springboard
Springboard is an exceptional employer dedicated to fostering personal growth and community impact through its mission-driven approach. With a strong emphasis on work/life balance, mental health support, and comprehensive benefits, employees are empowered to develop their skills in a collaborative and inclusive environment. The organization prioritises employee engagement and offers numerous opportunities for professional development, making it an ideal place for those passionate about supporting youth and making a meaningful difference in their lives.
StudySmarter Expert Advice🤫
We think this is how you could land Careers and Employability Delivery Manager in Newcastle upon Tyne
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Springboard. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Springboard
Don't be shy about reaching out to Springboard directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Careers and Employability Delivery Manager in Newcastle upon Tyne
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Springboard and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Springboard
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
