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- Tasks: Manage ocean import shipments and provide excellent customer service.
- Company: Expanding freight forwarding company with a modern office culture.
- Benefits: Up to £38,000 salary, bonuses, hybrid work, and 25 days holiday.
- Why this job: Join a supportive team and grow your skills in ocean and air freight.
- Qualifications: Experience in ocean imports and strong communication skills.
- Other info: Long-term career progression in a stable and growing company.
A successful and expanding freight forwarding company is seeking an Ocean Import Operator / Account Manager to join their modern office. This is a start-to-finish role with responsibility for both operations and customer management, within a supportive and well-established team. The position is primarily focused on ocean imports, with the opportunity to be trained on air freight operations. Candidates without air freight experience are encouraged to apply if they are keen to broaden their skill set.
Key Responsibilities
- Manage ocean import shipments from booking through to final delivery
- Act as a key point of contact for customers, managing day-to-day accounts
- Liaise with shipping lines, overseas agents, hauliers and customs
- Prepare and manage import documentation and customs clearance
- Track shipments and proactively manage any delays or issues
- Receive training and support across air freight operations
- Account manage
- Learn and train on Air Freight Operations (experience isn’t required for Air operations) training will be given
Requirements
- Previous experience in ocean imports within freight forwarding
- Ability to manage shipments start to finish
- Strong communication and organisational skills
- Customer-focused approach
- Willingness to learn and develop within air freight
Benefits
- Basic salary up to £38,000 (depending on experience)
- Quarterly bonuses plus annual bonus
- Hybrid working
- 25 days holiday plus bank holidays
- Modern office environment
- Supportive and experienced management team
- Long-term career progression within a stable, growing company
Ocean Import in Manchester employer: Spring Supply Chain
Contact Detail:
Spring Supply Chain Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ocean Import in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the freight forwarding industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your ocean import knowledge. Be ready to discuss your experience managing shipments and how you've tackled challenges in the past. Show them you're not just a candidate, but the right fit for their team!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the role and the company.
✨Tip Number 4
Apply through our website for the best chance at landing that Ocean Import Operator role. We love seeing candidates who are proactive and take the initiative to connect directly with us!
We think you need these skills to ace Ocean Import in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in ocean imports and any relevant skills. We want to see how your background fits with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Ocean Import Operator position and how you can contribute to our team. Keep it friendly and professional.
Show Off Your Communication Skills: Since this role involves managing customer accounts, it’s important to demonstrate your strong communication skills. Whether it’s in your CV or cover letter, let us know how you’ve successfully interacted with clients in the past.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Spring Supply Chain
✨Know Your Ocean Imports
Make sure you brush up on your knowledge of ocean import processes. Understand the key responsibilities mentioned in the job description, like managing shipments from booking to delivery. Being able to discuss specific examples from your past experience will show that you're ready to hit the ground running.
✨Show Off Your Communication Skills
As a key point of contact for customers, strong communication is essential. Prepare to demonstrate how you've effectively managed customer accounts in the past. Think of scenarios where you resolved issues or improved customer satisfaction – these stories will make you stand out!
✨Be Ready to Learn
The role offers training in air freight operations, so express your eagerness to learn and develop new skills. Share any experiences where you’ve successfully adapted to new challenges or learned something outside your comfort zone. This will show your potential employer that you’re not just looking for a job, but a career.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and opportunities for growth. This shows that you’re genuinely interested in the role and helps you assess if it’s the right fit for you too.
