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- Tasks: Manage Air & Ocean shipments and provide top-notch customer service.
- Company: Employee-owned freight company with a supportive, family-like culture.
- Benefits: 25 days holiday, medical care, hybrid work, and your birthday off!
- Why this job: Join a vibrant team and build lasting relationships in the freight industry.
- Qualifications: Experience in freight forwarding and strong communication skills.
- Other info: Great opportunities for growth and learning with international partners.
Join our close-knit team in Liverpool! We genuinely look out for one another, and that same care extends to the strong, long-term relationships we build with our customers. We deliver multi-modal import and export solutions, supported by our in-house customs software and long-standing partnerships with carriers and agents around the world.
We’re on the lookout for a Freight Coordinator (Mainly Air) to join our vibrant and hardworking Forwarding Team. You’ll play a key role in keeping shipments on track, providing exceptional customer service, and ensuring all operations run smoothly from start to finish. After your training, you’ll manage multiple customer accounts, handle Air and Ocean consignments, and support with customs, invoicing, and compliance.
What You’ll Be Doing:
- Managing Air & Ocean shipments from booking to delivery
- Preparing and checking shipping and customs documentation (bills of lading, AWBs, declarations, etc.)
- Building strong relationships with customers, carriers, and global partners
- Keeping systems and reports updated and accurate
- Assisting with invoicing and checking supplier invoices
- Working closely with your team to meet deadlines and deliver a first-class service
What We’re Looking For:
- Previous experience in freight forwarding (Air & Ocean)
- Knowledge of import/export customs procedures and CDS
- Great communication and problem-solving skills
- A proactive, flexible, team-first attitude
- Commercial awareness and attention to detail
- Someone who enjoys building relationships, not just completing transactions
Why Join Us:
- We’re an employee-owned company — every voice matters
- Hybrid working
- 25 days holiday + BH + Your birthday off!
- Medical care
- Supportive, family-feel culture
- Opportunities to grow and learn within a trusted name in freight
- Work with international partners and leading carriers
If you’re ready to join a team that values integrity, teamwork, and a bit of fun along the way — we’d love to hear from you.
Freight Coordinator in Liverpool employer: Spring Supply Chain
Contact Detail:
Spring Supply Chain Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freight Coordinator in Liverpool
✨Tip Number 1
Network like a pro! Reach out to people in the freight forwarding industry on LinkedIn or at local events. Building relationships can open doors that job applications alone can't.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another applicant; you’re genuinely interested in being part of their close-knit team.
✨Tip Number 3
Practice your communication skills! Since this role involves building strong relationships, being able to articulate your thoughts clearly will set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining our vibrant team.
We think you need these skills to ace Freight Coordinator in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Freight Coordinator role. Highlight your previous experience in freight forwarding, especially with Air and Ocean shipments, and don’t forget to mention any relevant customs knowledge!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your communication skills and problem-solving abilities. Share why you’re excited about joining our team and how you can contribute to our vibrant culture.
Showcase Your Team Spirit: We love a team player! In your application, emphasise your proactive attitude and how you’ve successfully collaborated with others in past roles. We want to see that you’re ready to jump in and support your colleagues.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our close-knit team!
How to prepare for a job interview at Spring Supply Chain
✨Know Your Freight Basics
Before the interview, brush up on your knowledge of freight forwarding, especially air and ocean shipments. Familiarise yourself with key terms like AWBs, bills of lading, and customs procedures. This will show that you’re not just interested in the role but also understand the industry.
✨Showcase Your Communication Skills
Since building relationships is crucial for this role, prepare examples of how you've successfully communicated with customers or resolved issues in the past. Think of specific situations where your problem-solving skills made a difference — this will highlight your fit for the team.
✨Demonstrate Team Spirit
The company values a team-first attitude, so be ready to discuss how you’ve collaborated with others in previous roles. Share stories that illustrate your flexibility and willingness to support your colleagues, as this aligns perfectly with their culture.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s operations, team dynamics, or future projects. This not only shows your genuine interest but also gives you a chance to assess if the company is the right fit for you. Remember, interviews are a two-way street!
