At a Glance
- Tasks: Manage ocean freight shipments and provide top-notch customer service.
- Company: Respected freight forwarding business with a people-first culture.
- Benefits: Up to £36,000 salary, monthly bonuses, 24 days holiday, and team outings.
- Other info: Enjoy a fantastic atmosphere with real career growth opportunities.
- Why this job: Join a supportive team where your hard work is truly valued.
- Qualifications: Experience in ocean freight operations and strong communication skills.
Location: Leeds
Salary: Up to £36,000 + Monthly Bonus
Benefits: 24 Days Holiday + Bank Holidays | Team Days Out | Career Development | Amazing Culture
We’re recruiting for an exceptional opportunity with one of the most respected small freight forwarding businesses in the market. This is not your average logistics company – they’ve built a genuinely supportive, positive and people-first culture where staff stay long term, are valued properly, and actually enjoy coming to work.
The business has incredibly low staff turnover, a relaxed but professional environment, and leadership that truly rewards hard work. Team events have included race days, holidays abroad, social events and regular incentives – because they believe good people deserve to be looked after.
Responsibilities:
- Handling FCL and LCL import/export shipments
- Coordinating bookings with shipping lines, hauliers and overseas agents
- Completing shipping documentation accurately
- Customs clearance support and compliance
- Tracking shipments and proactively updating customers
- Managing customer queries and providing excellent service
- Building strong relationships with clients, suppliers and internal teams
- Supporting the wider freight team when required
What We’re Looking For?
- Previous experience within Ocean Freight Operations
- Import and/or export experience
- Strong organisational and communication skills
- Ability to work in a fast-paced environment
- A positive attitude and team-focused mindset
- Someone who wants to grow and develop long-term
Why This Company?
- Up to £36,000 salary
- Monthly bonus scheme for hitting targets
- 24 days holiday + bank holidays
- Fantastic working atmosphere
- Low staff turnover – people genuinely stay here
- Supportive and approachable management team
- Paid team days out and social events
- Opportunity to learn other freight modes (air, road, etc.)
- Real long-term career progression within a growing business
This is the kind of company people rarely leave – a brilliant culture, great people and a management team that genuinely values their staff.
Ocean Freight Operator in Leeds employer: Spring Supply Chain
This company stands out as an exceptional employer in the freight forwarding industry, offering a supportive and people-first culture that fosters long-term employee satisfaction. With a fantastic working atmosphere, generous benefits including 24 days holiday, monthly bonuses, and opportunities for career development, employees are valued and encouraged to grow within a relaxed yet professional environment. The low staff turnover and regular team events reflect the company's commitment to creating a workplace where individuals genuinely enjoy coming to work.
StudySmarter Expert Advice🤫
We think this is how you could land Ocean Freight Operator in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Since this company prides itself on a supportive environment, be ready to share how you align with their people-first approach.
✨Tip Number 3
Showcase your experience with FCL and LCL shipments during interviews. Be specific about your past roles and how you've handled challenges in ocean freight operations to impress the hiring team.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed and shows you're genuinely interested in joining their fantastic team.
We think you need these skills to ace Ocean Freight Operator in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Ocean Freight Operator role. Highlight your experience in handling FCL and LCL shipments, and don’t forget to mention any relevant customs clearance knowledge. We want to see how you fit into our supportive culture!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for ocean freight operations and how your skills align with our values. Let us know why you’re excited about joining a company that truly values its people.
Showcase Your Communication Skills:Since this role involves managing customer queries and building relationships, make sure to demonstrate your strong communication skills in your application. We love candidates who can convey their thoughts clearly and positively!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen on joining our amazing team!
How to prepare for a job interview at Spring Supply Chain
✨Know Your Ocean Freight Inside Out
Make sure you brush up on your knowledge of ocean freight operations, especially FCL and LCL shipments. Be ready to discuss your previous experiences in handling import/export processes and any specific challenges you've faced.
✨Showcase Your Communication Skills
Since this role involves managing customer queries and building relationships, practice articulating how you've successfully communicated with clients and suppliers in the past. Use examples that highlight your organisational skills and ability to work in a fast-paced environment.
✨Demonstrate a Team-Focused Mindset
This company values a positive, team-oriented culture. Be prepared to share instances where you've collaborated effectively with colleagues or supported a wider team. Emphasise your willingness to grow and develop within a supportive environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's culture, team events, and career development opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you. Plus, it gives you a chance to engage with the interviewers!
