At a Glance
- Tasks: Lead a team in managing international air and ocean freight operations.
- Company: Supportive freight forwarding business with a friendly culture.
- Benefits: Competitive salary, flexible hours, and great career development opportunities.
- Other info: Stable business with excellent staff retention and a positive team culture.
- Why this job: Join a rewarding environment where your contributions are valued and recognised.
- Qualifications: Experience in freight forwarding and strong leadership skills.
Location: Tameside, Manchester
Salary: Dependent on Experience
Hours: 35 Hours Per Week (Flexible working hours)
Bonus: Company performance
Join a Freight Forwarding Business Where People Stay
Are you an experienced Freight Forwarding Supervisor looking for the next step in your career? Or an established Operations Manager seeking a genuinely supportive, settled, and rewarding environment?
As an Operations Manager, you will be responsible for the day-to-day management of a team of six operations professionals, ensuring the smooth running of international air and ocean freight movements while maintaining exceptional customer service standards.
Key Responsibilities:
- Manage and support a team of 3 freight forwarding operations staff
- Oversee day-to-day Air Freight and Ocean Freight operations
- Ensure all shipments are handled efficiently, compliantly, and profitably
- Monitor service levels and maintain excellent customer relationships
- Coach, mentor, and develop team members
- Support process improvements and operational best practice
- Liaise with carriers, overseas agents, customers, and suppliers
About You
We are open to speaking with experienced Operations Managers as well as ambitious Freight Forwarding Supervisors who are ready to take the next step into management.
You’ll ideally have:
- Previous experience within Freight Forwarding operations
- Strong knowledge of Air Freight and Ocean Freight processes
- Leadership or supervisory experience
- Excellent communication and people management skills
- A customer-focused approach
- Strong organisational and problem-solving abilities
- A positive attitude and desire to contribute to a successful team culture
What's On Offer?
- Competitive salary dependent on experience
- 35-hour working week
- Excellent office environment and working culture
- Supportive, friendly, and highly experienced team
- Stable business with excellent staff retention
- Genuine career development opportunities
- Great benefits package
- A role where your contribution is recognised and valued
Why Apply?
This is more than just another management role. It's an opportunity to join a business where people enjoy what they do, support each other, and build long-term careers.
If you're looking for a settled, rewarding position within a fantastic team environment and have the freight forwarding experience to make an impact, we'd love to hear from you. Apply now and take the next step in your freight forwarding career.
Operations Manager in Hyde employer: Spring Supply Chain
Join a thriving Freight Forwarding Business in Tameside, Manchester, where we prioritise a supportive and rewarding work culture. With flexible working hours, a competitive salary, and genuine career development opportunities, our team enjoys a stable environment that values each member's contributions. Experience the satisfaction of working alongside a friendly, highly experienced team dedicated to excellence in international freight operations.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager in Hyde
✨Tip Number 1
Network like a pro! Reach out to your connections in the freight forwarding industry and let them know you're on the lookout for an Operations Manager role. You never know who might have the inside scoop on a great opportunity!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their operations and think about how your experience aligns with their needs. This will help you stand out as a candidate who truly gets what they're all about.
✨Tip Number 3
Showcase your leadership skills during interviews. Be ready to share examples of how you've coached and developed team members in the past. Companies love to see candidates who can inspire and uplift their teams!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make a difference in the freight forwarding world.
We think you need these skills to ace Operations Manager in Hyde
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Operations Manager role. Highlight your previous experience in freight forwarding and any leadership roles you've held. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect fit. Be sure to mention your customer-focused approach and problem-solving abilities.
Showcase Your Team Management Skills:Since you'll be managing a team, it's important to demonstrate your leadership style. Share examples of how you've coached or mentored team members in the past. We love to see how you can contribute to a supportive team culture!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any updates. Plus, we can't wait to hear from you!
How to prepare for a job interview at Spring Supply Chain
✨Know Your Freight Inside Out
Make sure you brush up on your knowledge of air and ocean freight processes. Be ready to discuss specific examples from your past experience that demonstrate your understanding of these operations. This will show the interviewers that you’re not just familiar with the terms, but you can apply them in real-world scenarios.
✨Showcase Your Leadership Skills
As an Operations Manager, you'll be leading a team. Prepare to share examples of how you've coached or mentored team members in the past. Highlight any successful process improvements you've implemented and how they positively impacted your previous teams.
✨Emphasise Customer Service Excellence
Customer relationships are key in this role. Think of instances where you went above and beyond for a customer or resolved a challenging situation. This will illustrate your customer-focused approach and your ability to maintain excellent service levels.
✨Be Ready for Problem-Solving Questions
Expect questions that assess your organisational and problem-solving abilities. Prepare a few scenarios where you faced challenges in freight operations and how you tackled them. This will demonstrate your critical thinking skills and your proactive attitude towards operational best practices.
