Membership Coordinator in Accrington

Membership Coordinator in Accrington

Accrington Full-Time 24000 - 36000 £ / year (est.) On-site
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At a Glance

  • Tasks: Coordinate memberships and organise events for adults with learning disabilities and autism.
  • Company: Join a supportive agency dedicated to fostering friendships and relationships.
  • Benefits: Flexible part-time hours, meaningful work, and community engagement.
  • Other info: Opportunity to grow within a caring and dynamic environment.
  • Why this job: Make a real difference in people's lives by helping them form connections.
  • Qualifications: Strong communication skills and a passion for inclusivity.

The predicted salary is between 24000 - 36000 £ per year.

Overview

As the Membership Coordinator, you will be responsible for the coordination and administration of memberships to our Meet N Match friendship and dating agency for adults with learning disabilites and autistic adults.

You will be a key contact for members, providing support, setting up dates and friendship matches, as well as organising, delivering and attending members only events to support people with learning disabilities and autistic adults to form meaningful friendships and relationships.

You will work alongside our existing coordinator to recruit new members, plan members only events, plan and organise first dates and friendship matches, and provide ongoing support to our members.

Responsibilities

  • Membership Management: To coordinate and administer memberships to the Meet N Match friendship and dating agency. Maintain an up-to-date, efficient database of members and ensure accurate and timely handling of paperwork (e.g. membership forms, references, risk assessments). Process and administer membership applications.
  • Member Engagement & Communication: To build relationships with members, potential members, family members and carers which encourage and enable people with learning disabilities and autism to participate in social activities. Provide high-quality, proactive support via phone, email, social media, and face-to-face interactions. Assisting with enquiries and proactively offering customer support in a timely manner.
  • Matchmaking & Coordination: Review member applications to make thoughtful, appropriate matches for dates or friendships. Organise and coordinate matches, including liaising with members, support staff, family and chaperones. Follow up after matches in a timely manner to gather feedback, monitor outcomes and provide support.
  • Recruitment & Retention: Plan and deliver outreach and marketing campaigns to attract new members. Develop and implement strategies to retain and re-engage existing members.
  • Community Engagement & Promotion: Build relationships with local individuals and organisations in the community to promote membership and other opportunities. Maintain regular communication with members to keep them informed about members only events and other social inclusion activities. Promote and publicise memberships through multiple channels, including social media, direct marketing and through community engagement.
  • Supportive Activities & Inclusion: Assist in the planning and delivery of positive activities to support connections. Provide a programme of inclusive, positive social activities and support members to engage in events, ensuring inclusivity and accessibility. Ensure the health, safety and wellbeing of participants is a priority at all activities.
  • Administration & Compliance: Maintain strong administrative systems and follow all required procedures. Ensure membership fees are collected and followed up if any discrepancies occur.
  • Record-Keeping: Maintain accurate and up-to-date records of member information, contact time, matches and other relevant data via our CRM and other systems, collected and stored in line with GDPR and monitoring requirements. Track matches, activities, and engagement and prepare reports on member engagement for team meetings, funders and board of directors as required.
  • Evaluation & Improvement: Conduct regular evaluations to identify areas for improvement and implement changes as necessary.
  • General Duties: Represent the organisation positively at all times; be aware of project targets and the wider strategic objectives of the organisation and assist in working towards these; understand and adhere to all organisational policies and procedures; maintain personal and professional development at all times; undertake such other duties, training and/or hours of work as may be reasonably required, and which are consistent with the general level of responsibility of this role.

Details

  • Seniority level: Entry level
  • Employment type: Part-time
  • Job function: Other
  • Industries: Civic and Social Organizations

Manchester, England, United Kingdom 1 month ago

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Membership Coordinator in Accrington employer: Spring Into Action CIC

As a Membership Coordinator at our Meet N Match agency in Manchester, you will join a passionate team dedicated to fostering meaningful connections for adults with learning disabilities and autism. We pride ourselves on a supportive work culture that values inclusivity and personal growth, offering opportunities for professional development while making a positive impact in the community. With flexible part-time hours and a focus on employee well-being, this role is perfect for those seeking a rewarding career that truly makes a difference.

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Contact Details:

Spring Into Action CIC Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Membership Coordinator in Accrington

✨Get Involved Locally

Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Spring Into Action CIC.

✨Tap into Professional Networks

Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Spring Into Action CIC.

✨Showcase Your Commitment

When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Spring Into Action CIC.

✨Utilise Online Platforms

We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Spring Into Action CIC. Apply directly through us to stand out!

We think you need these skills to ace Membership Coordinator in Accrington

Membership Management
Database Administration
Communication Skills
Customer Support
Matchmaking
Event Planning
Community Engagement

Some tips for your application 🫡

Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Spring Into Action CIC. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.

Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.

Tailor Your Documents to the Role:For a full-time role like Membership Coordinator, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.

Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.

How to prepare for a job interview at Spring Into Action CIC

✨Show Your Passion for Social Change

When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Spring Into Action CIC. Sharing personal stories or insights can really make us stand out.

✨Highlight Project Experience

We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.

✨Familiarity with Relevant Tools and Practices

Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!