We are Spring, an entrepreneurial, progressive and forward-thinking MGA operating in three jurisdictions (London, Guernsey and Dublin) offering financial lines and professional indemnity insurance solutions to brokers. Across our offices, Spring has the backing of Lloyd’s of London and company capacity providers.
Role
- Support the expansion of the Professional Indemnity portfolio in-line with underwriting strategy.
- Actively participate in execution of the marketing plan, including maintenance of existing broker and customer relationships and developing new relationships.
- Actively invest and be able to demonstrate an expansion of underwriting and product knowledge and working with the wider team on specific accounts.
- To refer as appropriate risks exceeding prescribed underwriting authority
- To participate in the underwriting peer review process at the weekly and monthly underwriting meetings, as required.
- To monitor and keep abreast of changes in underwriting, regulation, and compliance.
- To assist in the improvement of rating models, underwriting manuals, service standards, marketing materials, website as required.
- Responsible for the end-to-end renewal process, providing support to Underwriting Assistants where necessary.
- Liaising with brokers to obtain required risk information.
- Recognising and extracting relevant exposure data from risk information.
- Web-based research and financial analysis on each risk.
- Developing familiarity with Spring policy wordings.
- Overseeing preparation of policy documentation prior to issuance to brokers.
- Expanding broker relationships and personal networks within the Commercial PI insurance market.
- Developing good relationships by phone, email and in person, with Spring’s brokers and service providers.
- Liaising with the team and service providers to ensure credit control and management information runs smoothly.
- To be the point of escalation for overdue premium payments where applicable.
- Setting up clear and well‑organised electronic files.
- Basic and timely administrative tasks to keep electronic files and Management Information clear and accurate for reporting.
- Assisting with ad hoc projects as assigned by the Board.
- Assisting in the organisation and hosting of various Spring marketing events.
- Attendance at seminars and workshops to keep up to date with current trends and regulations, and to record mandatory Continuous Professional Development (CPD).
- Travel as necessary or required for events and for training.
Responsibilities
- To work within Spring policies and procedures at all times.
- Ensure you are fully aware of relevant Spring Binding Authority terms and conditions in force at any one time.
- To assist with the execution of Business Plans.
- Strive to attain the underwriting goals, objectives, policies, procedures, and KPI’s set by the Board.
- To act at all times with underwriting integrity and ensure best practice is maintained, in line with Spring group, Lloyd’s of London, capacity providers and applicable regulators.
- Contribute to a transparent, collaborative, no‑blame, solutions‑orientated One Spring culture and team environment.
- Keep up to date with the regulatory environment and any regulatory changes, including from the PRA, FCA, and Lloyd’s of London that may affect the Spring portfolio.
- Ensure your CPD goals are reached with in‑house and external, formal and informal, live and online, individual and team‑based training sessions.
- Interact effectively with other Spring teams &/or service providers when required to gather information and coordinate services (e.g. Finance/Operations/IT/Claims).
- Develop full understanding of the Spring product offerings.
- Professionally promote the Spring brand and message with brokers and insureds.
- Manage your workload effectively and in a timely manner.
Key Requirements
- Previous experience within a Commercial PI underwriting role.
- Minimum 3 years insurance experience (5 years preferred).
- Good technical knowledge of Professional Indemnity including underwriting, wordings, trends and market environment.
- Degree level education (preferable but not essential) and/or ACII progression.
- Entrepreneurial with excellent commercial skills.
- Ability to work quickly, efficiently and methodically.
- Ability to analyse data and identify remedial action.
- A strong team player who is confident in their ability and keen to learn.
- Accuracy and attention to detail.
- Support the learning and development of junior / assistant underwriters.
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