At a Glance
- Tasks: Ensure compliance with regulations in sports betting and conduct customer interactions.
- Company: Spreadex, a leading name in sports and financial spread betting for over 25 years.
- Benefits: Competitive salary, hybrid working, 25 days holiday, and private medical insurance.
- Other info: Exciting growth phase with opportunities for professional development and a supportive work culture.
- Why this job: Kickstart your career in compliance while making a real impact in the sports betting industry.
- Qualifications: Degree level education, strong communication skills, and attention to detail.
The predicted salary is between 25000 - 32000 € per year.
About Us
Spreadex has been a trusted name in sports and financial spread betting for over 25 years. Since expanding into fixed odds betting in 2010 and CFD trading in 2017, we remain the only global operator to offer all these services under a single brand. Following a quarter‑century of sustained profitability, we’re entering an exciting new phase of growth across both our sports and financial divisions. This ambitious expansion is backed by a significant increase in our marketing investment and the recent acquisition of Sporting Index.
Location
St Albans office, Hertfordshire with a fast and simple commute from London 20 minutes from London St Pancras/Kings Cross by direct train. Regular services also run from Farringdon, City Thameslink, and Blackfriars. Easy access from the M1, A1(M), and M25.
About the Position
The Graduate Compliance Analyst (Sports) plays a key role in ensuring Spreadex’s compliance with the rules, regulations, and guidance of our respective regulators, chiefly the Gambling Commission and FCA with respect to our sports betting services. A degree of flexibility is required to align with the operational demands of the sports betting industry. Working hours (37.5 hours per week) are scheduled on a planned rota and include regular weekend working (one Saturday or Sunday twice a month) and at least one evening shift per week, generally finishing by 19:30. All shifts are planned in advance, with rotas designed to balance business needs while supporting a work–life balance wherever possible.
Responsibilities
- Conduct customer interactions via live chat and phone to understand if customers with high levels of gambling spend are comfortable that they can afford the amounts they are depositing, documenting the conversation and any action taken.
- Conduct customer interactions via live chat and phone to understand if customers showing potential indicators of harm are at high risk of harm, documenting the conversation and any action taken.
- Respond to ad‑hoc business questions and queries in relation to compliance; escalating questions to appropriate senior staff members using the correct channels when not able to answer personally.
- Respond to ad‑hoc customer questions and queries in relation to compliance; escalating questions to appropriate senior staff members using the correct channels when not able to answer personally.
- Ensure that all communication with customers is conducted in a polite, professional, sensitive and understanding manner with the highest standards of English used in written communication.
- Review customer declared income and savings figures where there are signs of obvious inaccuracy or inconsistency.
- Assess whether customers across brands with similar personal details are the same person.
- Categorise, verify and assess customer KYC documentation, checking for authenticity and any signs of potential financial vulnerability on financial statements.
- Undertake enhanced due diligence assessments for higher‑risk customers, gathering and verifying customer information, screening against global sanctions lists and politically exposed persons (PEP) databases, searching public records and news articles to identify adverse media, and assessing and documenting risk.
- Conduct anti‑money laundering (AML) reviews for customers displaying given depositing behaviours, ensuring records are up to date and scrutinising transactions, screening against global sanctions lists and PEP databases, searching public records and news articles to identify adverse media, deciding whether there are grounds for knowledge or suspicion of money laundering and documenting the reasons for the decision.
- Review advertising platforms and affiliate partners to ensure that holding a relationship with such partners would not lead to a breach of any regulatory requirements.
- Ensure that all regulatory training is completed to the required standards in the required deadlines.
- Undertake any other tasks or project work delegated by the Compliance Management Team.
About You
This role is ideal for an individual looking for their first graduate role. Candidates should be educated to a degree level, with excellent attention to detail, and strong language and numeracy skills. Have strong communication skills and are confident in undertaking phone interactions with customers. Culturally, we are looking for a confident, self‑motivated, and critical thinker with strong analytical skills. The ability to be discreet when dealing with confidential requests. Be intellectually curious and have the confidence to follow up compliance concerns using your own initiative. Have proven organisational skills, with the ability to prioritise, multi‑task and work under pressure. Have the ability to develop good relationships with other departments and with clients. Strong IT skills are a must.
Benefits
- Competitive salary and bonus scheme
- Hybrid working (two days working from home), including two weeks remote working from any location after six months of service
- 25 days holiday, rising to 30 after two years
- Enhanced parental leave
- Contributory pension scheme
- Private medical insurance scheme
- Discounts for gym membership, travel & cinema
- Sabbatical after ten years of service
Graduate Compliance Analyst (Sports) in St Albans employer: Spreadex
Spreadex is an exceptional employer, offering a dynamic work environment in St Albans, just 20 minutes from London, with a strong focus on employee well-being and growth. Our commitment to a balanced work-life culture is reflected in our hybrid working model, generous holiday allowance, and opportunities for professional development, making it an ideal place for graduates to launch their careers in compliance within the exciting sports betting industry.
StudySmarter Expert Advice🤫
We think this is how you could land Graduate Compliance Analyst (Sports) in St Albans
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Spreadex and understanding their compliance processes. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute.
✨Tip Number 3
Practice your communication skills! Since you'll be interacting with customers, being articulate and professional is key. Role-play common scenarios with friends or family to build your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Spreadex.
We think you need these skills to ace Graduate Compliance Analyst (Sports) in St Albans
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Graduate Compliance Analyst role. Highlight any relevant experience or skills that match the job description, especially your attention to detail and communication skills.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about compliance in the sports betting industry and how your background makes you a great fit for Spreadex.
Show Off Your Communication Skills:Since this role involves customer interactions, make sure your written application showcases your strong language skills. Keep it professional but let your personality shine through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining the Spreadex team!
How to prepare for a job interview at Spreadex
✨Know Your Compliance Basics
Before the interview, brush up on the key regulations and guidelines from the Gambling Commission and FCA. Understanding these will show your commitment to compliance and help you answer questions confidently.
✨Practice Customer Interactions
Since the role involves customer interactions, practice how you would handle sensitive conversations. Role-play scenarios where you assess a customer's gambling spend or address potential harm indicators to demonstrate your communication skills.
✨Showcase Your Analytical Skills
Be prepared to discuss examples of how you've used analytical thinking in past experiences. Whether it's through coursework or previous jobs, highlight your ability to assess information critically, especially in relation to compliance.
✨Demonstrate Your IT Proficiency
As strong IT skills are essential for this role, be ready to talk about your experience with relevant software or tools. If you have any specific examples of how you've used technology to improve processes, share those during the interview.
