At a Glance
- Tasks: Lead the implementation of our innovative hiring platform for top global companies.
- Company: Join Spotted Zebra, a multi-award-winning startup revolutionising recruitment.
- Benefits: Enjoy remote work, health insurance, share options, and a supportive team culture.
- Other info: Diverse and inclusive culture that values your unique skills and perspectives.
- Why this job: Make a real impact in a fast-paced environment while working with cutting-edge technology.
- Qualifications: Strong stakeholder management skills and experience in SaaS implementation.
The predicted salary is between 50000 - 60000 £ per year.
About Spotted Zebra
At Spotted Zebra, we're building something we genuinely believe in - an end-to-end hiring platform that helps the world's leading organisations find the right people, faster and fairer than ever before. In short, we're making hiring something everyone loves again - both talent teams and candidates alike.
We're a multi-award-winning Series A company giving talent leaders the solution they've always needed. Skills science native. AI-amplified. Created by people who've lived and breathed TA and knew there had to be a better way.
What we do
Spotted Zebra brings Interview Intelligence, Skills Assessments, and AI Interview Agent together in one powerful platform - designed for intelligence and action. One powerful agent and assistant: Spot. Working the way talent teams need it to, always with humans in control.
The result is giving talent teams the insight to predict who will succeed, the speed to move before competitors, the governance to defend every hiring decision, and the capacity to focus on the human moments that actually matter.
The companies trusting us to get this right include Domino's, Lidl, Merlin Entertainments, AWE, United Utilities, and Paramount. We've been named Personnel Today's Talent Acquisition Supplier of the Year 2025, secured gold across multiple industry awards, and recently landed #25 on the UK Top 100 Startups List. And we're just getting started.
But what we're most proud of is the team. People join Spotted Zebra because the mission is real, the product is genuinely exciting, and the work actually matters. They stay because of the people around them.
If that sounds like the kind of place you want to do your best work - read on.
Our Dazzle (That's Our Team!) 🦓
Fun fact: A group of zebras is called a dazzle – and ours truly is dazzling! We create a culture in which our team thrives and gallops ahead. As we roam free and empower our dazzle, we gallop ahead on the journey to achieving our goals. We understand this journey will pose challenges along the way, yet we brighten the trail with our positive mindset and encouragement of others. The dazzle continuously moves, gaining knowledge and skills so that we can graze new grounds.
What you'll be doing
As an Implementation Manager at Spotted Zebra, you'll be many of our customers' first real experience of what we can do - responsible for turning a signed contract into a live, embedded solution that delivers value from day one. This isn't a traditional implementation role. You'll be working with some of the world's leading organisations to implement a fast-evolving product, which means you'll need to confidently navigate ambiguity just as well as you build trust with senior stakeholders. If you thrive in a startup environment, love variety, and know how to bring calm to complexity - this one's for you.
Key responsibilities:
- Own end-to-end implementation for enterprise clients, managing stakeholder relationships across both customer and internal teams
- Build and manage implementation plans, mapping out dependencies and keeping all parties accountable to timelines
- Act as the primary point of contact for clients during onboarding, confidently navigating challenges when product timelines and customer expectations don't align
- Lead commercial conversations with confidence, negotiating effectively and managing difficult situations with professionalism
- Provide valuable input to information security, AI governance, and supplier onboarding processes as needed
- Contribute beyond pure implementation - jumping into pitches, RFPs, audits, and other cross-functional priorities as the business demands
- Work closely with CSMs and Product Managers to ensure a seamless handover and a positive customer experience
- Continuously feed insights back to the product and leadership teams to help shape and improve the platform
Requirements
Must-Haves ✅
- Exceptional stakeholder management skills, with the ability to build relationships at all levels internally and externally
- Commercially confident - you're comfortable having difficult conversations and negotiating when needed
- A genuine startup mindset - adaptable, resourceful, and comfortable delivering something that's still evolving
- Experience working in a startup or innovation-led environment within a larger organisation
- Strong organisational skills with the ability to juggle multiple work streams and shifting priorities simultaneously
- Experience in a SaaS implementation or commercial onboarding role within HR tech
- Enterprise-level implementation experience
- Willingness to travel for client visits, including potential international travel
Nice-to-Haves 🌟
- Experience working on global implementations and navigating the associated challenges
- Familiarity with AI governance, information security processes, or supplier onboarding requirements
Benefits 🤝
- Meaningful share options
- Health insurance
- Enhanced pension
- Nursery salary sacrifice scheme
- 25 days holiday
- Remote-first
- Work from home budget
- L&D budget
- Dental cover
- Eyes care support
- Co-working space
- Wellbeing allowance
- Travel insurance
- Electric car scheme
Our Commitment to Diversity & Inclusion
At Spotted Zebra, we welcome people of all stripes. We are committed to providing equal opportunities and an inclusive and diverse culture. We believe that each and every one of us possesses an extraordinary set of skills and abilities, waiting to be discovered, nurtured, and harnessed for the benefit of all.
We are a team. And no matter your race, gender, sexual orientation, religion, civil or family status, age, or disability, we will empower you to unleash your superpower to help us create a world where everyone is able to utilise their unique blend of skills and abilities to contribute to the greater good.
Everyone is unique and we encourage you to let us know in your application, or share with your recruiter directly, if there is anything we can do to make your interview experience with us more comfortable and positive. At Spotted Zebra, everyone is welcome. So even if you don't meet all the requirements, we would still love to hear from you. We are always keen to speak with people who are passionate about our mission.
🦓 Ready to gallop ahead with us? We're a team that moves fast, thinks big, and isn't afraid to challenge how things have always been done. If you're excited about using AI and skills science to transform how the world hires, apply now and a member of our dazzle will be in touch!
Implementation Manager | Remote (UK) employer: Spotted Zebra
At Spotted Zebra, we pride ourselves on fostering a vibrant and inclusive work culture that empowers our team to thrive. As a remote-first company, we offer meaningful share options, comprehensive health benefits, and generous learning and development budgets, ensuring that every employee has the opportunity to grow and contribute to our mission of transforming hiring. Join us in a dynamic startup environment where your skills will be valued, and your contributions will make a real impact from day one.
StudySmarter Expert Advice🤫
We think this is how you could land Implementation Manager | Remote (UK)
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate, but someone who genuinely wants to be part of their dazzle!
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the role. Confidence is key, so let your personality shine through when discussing your experience.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you note can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Implementation Manager | Remote (UK)
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your passion for the role and our mission.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Implementation Manager role. We love seeing how you can bring value to our dazzle!
Showcase Your Experience:Don’t just list your past jobs; tell us about specific projects or challenges you've tackled that relate to stakeholder management and SaaS implementation. We’re keen to see how you’ve navigated complexity in your previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Spotted Zebra
✨Know the Product Inside Out
Before your interview, make sure you understand Spotted Zebra's platform and how it integrates Interview Intelligence, Skills Assessments, and AI Interview Agent. Familiarise yourself with their mission and values, as this will help you articulate how your skills align with their goals.
✨Showcase Your Stakeholder Management Skills
As an Implementation Manager, you'll need to build relationships with various stakeholders. Prepare examples from your past experiences where you've successfully navigated complex stakeholder dynamics or resolved conflicts. This will demonstrate your ability to manage expectations and maintain trust.
✨Embrace the Startup Mindset
Spotted Zebra thrives in a fast-paced environment, so be ready to discuss how you've adapted to change in previous roles. Share specific instances where you've been resourceful and tackled ambiguity head-on, showcasing your flexibility and problem-solving skills.
✨Prepare for Commercial Conversations
Since you'll be leading commercial discussions, practice articulating your negotiation strategies and how you've handled difficult conversations in the past. Highlight your confidence and professionalism, as these traits are crucial for managing client expectations and driving successful outcomes.
