At a Glance
- Tasks: Drive change by delivering the Low-Income Family Tracker Programme and providing welfare advice.
- Company: East Cambridgeshire District Council, committed to reducing poverty and enhancing community welfare.
- Benefits: Flexible working, childcare scheme, training, occupational health, and generous holiday entitlements.
- Other info: Join a council prioritising sustainability and recognised for its environmental efforts.
- Why this job: Make a real impact on local residents' lives and help shape a better future.
- Qualifications: At least 4 GCSEs at grade 5/B or above, including English and Maths.
The predicted salary is between 38220 - 38220 £ per year.
£33,699 – £38,220 per annum plus benefits
Full time – 3 years fixed term contract
Join our team and drive real change across East Cambridgeshire! An exciting opportunity has arisen for a self‑motivated individual to deliver our Low‑Income Family Tracker (LIFT) Programme. This role is central to the Council’s commitment to reducing poverty and strengthening the financial resilience of local residents.
You will use LIFT to proactively contact identified residents and connect with them via telephone, email, letters and in‑person visits. You will offer welfare advice, promote benefit uptake, ensuring residents can successfully access the help which is available to them.
With at least 4 GCSEs at grade 5/B or above (including English and Maths), you will have experience working within or alongside local government, and a clear understanding of the role councils play in improving residents’ welfare. Using strong written and verbal communication skills, you will produce reports, briefings, and updates for managers, committees, and elected members. You will also represent the Council at county‑wide LIFT working groups and relevant meetings to share knowledge and champion best practice.
If you are looking to help shape a better future for others, we would love to hear from you!
This position is funded by the UK Government’s Crisis and Resilience Fund, and the programme will be delivered in partnership with Cambridgeshire County Council. Any offer of employment will be subject to a satisfactory Disclosure and Barring Services check.
In return, the council offers a range of benefits including:
- flexible working
- childcare scheme (in approved cases)
- training and development
- occupational health programme
- holiday and sickness scheme entitlements
- uniform provided
If you are looking to work for an organisation that prioritises environmental sustainability, the council has made a clear commitment to operate in a responsible and sustainable manner and has recently been awarded the silver accreditation of the Investors in the Environment scheme as well as coming 43rd (out of 164) on the latest national council climate scorecard.
For an informal discussion regarding the post please contact Angela Parmenter, Housing and Community Advice Manager on 01353 665555.
Closing date for completed applications is: Friday 26 June 2026
The selection process will be held: week commencing Monday 6 July 2026
Please note that only candidates selected for interview will be contacted by the HR Department with confirmation of an interview. If you have not been contacted by that date, please assume your application has not been successful on this occasion.
The council is an equal opportunities employer and operates a no smoking policy.
Financial Inclusion Officer East Cambridgeshire District Council employer: Spotted in Ely
East Cambridgeshire District Council is an exceptional employer dedicated to making a positive impact in the community. With a strong focus on employee development, flexible working arrangements, and a commitment to environmental sustainability, the council fosters a supportive work culture that empowers staff to drive meaningful change. Join us in our mission to enhance the financial resilience of local residents while enjoying a range of benefits including training opportunities and a comprehensive occupational health programme.
