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- Tasks: Manage exciting events from start to finish, ensuring amazing experiences for attendees.
- Company: SpotMe is a top B2B event platform transforming how enterprises engage through events.
- Benefits: Enjoy remote work flexibility, career growth opportunities, and a vibrant international team culture.
- Why this job: Join a dynamic team, enhance your skills, and make a real impact in the event industry.
- Qualifications: No specific experience required; just a passion for events and a customer-centric mindset.
- Other info: Fast-track your career with potential to become a Senior Project Manager in just 2-3 years.
The predicted salary is between 28800 - 42000 £ per year.
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Join to apply for the Event Project Manager (based in Europe) role at SpotMe
Mission – Why we exist, what we do, and why we need you
SpotMe is a leading B2B event platform that helps enterprises increase the impact of their events by delivering CRM-connected, high-quality experiences across in-person, virtual, hybrid events, and webinars. With a strong focus on life sciences, SpotMe powers Onomi: an HCP engagement product that enables medical and commercial teams to run impactful congresses, symposia, advisory boards, and webinars. Together, SpotMe and Onomi turn events into a company\’s most effective engagement channel.
The Role – What you will be doing
This position is the ideal role for aspiring and existing event professionals, with experience in event technology, who are committed to taking service excellence to the next level. You will be passionate about delivering incredible event attendee experiences through app based event solutions. Working with an impressive variety of Life Science, Professional Services and other Enterprise clients you will become a subject matter expert for SpotMe/Onomi solutions, delivering in-person, remote and hybrid events adding value at every stage of the event project life cycle.
You will appreciate operating at a fast pace on a variety of projects, with a strong customer centric mindset and strong attention to detail, this role will make you part of our growing international team. Our most successful Project Managers become Senior within 2-3 years, which then opens new opportunities for career growth within the company.
As a SpotMe Event Project Manager you will be successfully delivering high volumes of events, reporting to the Operations Lead, with supervision from a Senior Project Manager. This will involve independently building, configuring and launching our web and mobile native event apps using Backstage (35%). You will be professionally managing our clients, and other senior stakeholders with clear, timely communications to enhance the client experience adding value across the entire project lifecycle (20%).
As you approach the live event, you\’ll coordinate closely with vendors, internal departments, and the customer to ensure seamless execution on event day. Responsibilities may include badge printing, iPad sign-in, lead scanning, managing onsite AV and equipment, driving audience engagement, and thoroughly reviewing apps to guarantee flawless delivery (20%). For the live event, you\’ll ensure speakers are fully briefed and prepared, whether they\’re presenting in a webinar, hosting a virtual session, or speaking onsite. You\’ll oversee event operations to ensure everything runs smoothly (20%). Following the event, you\’ll handle post-event communications, analyze event data, and deliver insightful reports and recommendations to the customer, highlighting successes and identifying areas for future improvement (5%).
Objectives – The Problems You Will Solve
As a new SpotMe Event Project Manager you will be onboarded to the company, become familiar with our systems and processes, be introduced to the team and you will hit the ground running.
In your first month, you will:
- Learn Backstage by getting certified with our SpotMe Academy, and by embedding yourself in building platforms with your line manager
- Get trained on how we deliver projects at SpotMe/Onomi and experience it by shadowing colleagues in at least 1 meeting for each event project stage across Project Onboarding, Workspace Build, Registration & App Launch, Live Event and Project Offboarding
- Participate in 3 virtual live events or onsite events to be trained on our live engagement capabilities and our onsite logistics solutions, event schedule permitting during the first month
After 3 Months, you have:
- Taken the lead in at least 4 new events as the Project Lead and manage the Kick Off call with timely client communication, and displaying sound technical knowledge of the event requirement
- Built your first new event in Backstage with supervision, demonstrating quality follow up emails and no errors in the email configuration found during the Project Review
- Delivered at least 4 live event days* as Project lead or Onsite Coordinator and maintained CES at ≥4.3 and sNPS at ≥56%
- Delivered all of your assigned onsite deployments, spending at least 4 days onsite, with some positive feedback from your customers
After 6 Months you have:
- Delivered at least 10 live event days (a mix of virtual and onsite), while maintaining minimum levels of CES at ≥4.5 and sNPS at ≥60%
- Kicked off at least 15 new events as the Lead PM
- Delivered all of your assigned onsite deployments, spending at least 10 days onsite
Built all of your existing and new events in Backstage with minimal supervision, demonstrating quality follow up emails and no errors in all core modules of the event found during the Project Reviews
- Received praise from your customers for your contributions to the successful event delivery and how you\’ve helped to enhance the event experience and outcomes
- Live event days are defined as a live day, or part day, for an event delivered either remotely or onsite as part of a longer duration event
SpotMe recruits, compensates, and promotes regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, parental status, or veteran status.
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Event Project Manager (Europe - Remote) employer: SpotMe
Contact Detail:
SpotMe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Event Project Manager (Europe - Remote)
✨Tip Number 1
Familiarise yourself with event technology platforms, especially those similar to SpotMe's Backstage. Understanding how these systems work will give you a significant edge during interviews and demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the event management industry, particularly those who have experience with B2B events or life sciences. Engaging with them can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Showcase your ability to manage multiple projects simultaneously by discussing relevant experiences in your conversations. Highlighting your organisational skills and attention to detail will resonate well with the hiring team.
✨Tip Number 4
Prepare to discuss specific examples of how you've enhanced attendee experiences at past events. Being able to articulate your contributions to successful events will set you apart from other candidates.
We think you need these skills to ace Event Project Manager (Europe - Remote)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in event management and technology. Use keywords from the job description to demonstrate that you understand the role and its requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for event management and your understanding of SpotMe's mission. Mention specific experiences that align with the responsibilities outlined in the job description.
Showcase Relevant Skills: Emphasise skills that are crucial for the Event Project Manager role, such as project management, communication, and attention to detail. Provide examples of how you've successfully used these skills in past roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for this role.
How to prepare for a job interview at SpotMe
✨Know Your Event Technology
Familiarise yourself with the event technology used by SpotMe, especially Backstage. Be prepared to discuss how you have used similar platforms in past roles and how you can leverage them to enhance attendee experiences.
✨Demonstrate Customer-Centric Mindset
Showcase your ability to manage client relationships effectively. Prepare examples of how you've communicated with clients in previous roles, particularly during high-pressure situations, to ensure their needs were met.
✨Highlight Attention to Detail
Since this role requires meticulous planning and execution, be ready to share specific instances where your attention to detail made a significant difference in an event's success. This could include managing logistics or ensuring flawless delivery of event materials.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-time event scenarios. Think about challenges you've faced in past events and how you overcame them, as well as how you would handle potential issues at SpotMe.
