At a Glance
- Tasks: Handle credit hire invoices and secure settlements for clients daily.
- Company: Join a rapidly expanding claims firm with a strong reputation in the industry.
- Benefits: Enjoy flexible working options and competitive perks.
- Other info: Great opportunity for growth and development in a supportive environment.
- Why this job: Be part of a dynamic team making a real impact in the claims sector.
- Qualifications: No specific experience required; just a passion for helping others and learning.
The predicted salary is between 30000 - 42000 £ per year.
Job Description
Spotlightjobs is working with a claims firm, and due to their continued expansion, my client is looking to recruit part-time Motor Claim Handlers/Recoveries Handlers to join their team and play a critical role in securing settlements for their credit hire invoices.
Flexible Part time hours available
Role Overview
As a Recoveries Handler, you will be responsible for recovering credit hire invoices under commercial hire agreements and the GTA (General Terms of Agreement). You will work closely with insurers, negotiating settlements, managing aged debt, and escalating cases through the litigation process when necessary. Given the high-value nature of their clients' vehicles, this role requires a self-starter with a resilient and determined mindset, as well as strong knowledge of credit hire recovery and the GTA.
Basic monthly salary plus monthly bonus up to £750 er month
Key Responsibilities
- Recover high-value credit hire invoices from insurers and at-fault parties in line with commercial hire agreements and the GTA.
- Prepare and submit invoices to insurers, ensuring accuracy and compliance with regulations.
- Negotiate settlements on high-performance vehicle claims, ensuring optimal recovery outcomes.
- Proactively chase aged debt, ensuring timely payments and reducing outstanding balances.
- Escalate cases to litigation where necessary, working with solicitors and legal teams to pursue recovery.
- Liaise with internal teams to ensure smooth processing and resolution of claims.
- Monitor and report on debt recovery progress, identifying trends and opportunities for process improvements.
Required Skills & Experience
- Minimum of 2 years’ experience in credit hire recovery within a legal or insurance setting.
- Strong knowledge of the GTA and credit hire litigation processes.
- Proven ability to negotiate settlements on high-value claims and recover outstanding debts efficiently.
- Exceptional resilience, determination, and self-motivation in high-pressure environments.
- Strong organizational skills with excellent attention to detail.
- Effective communication skills, both written and verbal, with the ability to build strong relationships with insurers and legal teams.
- Proficiency in case management systems and Microsoft Office (Excel, Word, Outlook, etc.).
Job Types: Full-time, Permanent in office
Benefits:
- Company pension
- Life insurance
- 25 days holiday plus bonus
- Private medical insurance
- Sick pay
Motor claims handler in Liverpool employer: Spotlightjobs
Join a thriving insurance provider that values ambition and offers a vibrant work culture where your success is celebrated. With a focus on employee growth, you will benefit from comprehensive training and the opportunity to earn lucrative bonuses based on your performance. Located in a fast-paced environment, this role provides a unique chance to engage with customers directly, ensuring that your contributions are both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Motor claims handler in Liverpool
✨Tip Number 1
Familiarise yourself with the specifics of credit hire agreements and the General Terms of Agreement (GTA). Understanding these terms will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the claims industry, especially those who work in motor claims. Engaging with them on platforms like LinkedIn can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare for common interview questions specific to claims handling, such as how you would approach recovering a disputed invoice. Practising your responses can boost your confidence and help you articulate your thought process clearly.
✨Tip Number 4
Stay updated on industry trends and changes in regulations related to motor claims. Showing that you are informed about the latest developments can set you apart from other candidates during the selection process.
We think you need these skills to ace Motor claims handler in Liverpool
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to understand the responsibilities of a Motor Claims Handler. Familiarise yourself with terms like 'credit hire invoices' and 'commercial hire agreements' to demonstrate your knowledge in your application.
Tailor Your CV:Highlight relevant experience in claims handling or customer service in your CV. Use specific examples that showcase your skills in negotiation and settlement recovery, as these are crucial for the role.
Craft a Compelling Cover Letter:Write a cover letter that connects your background to the job requirements. Explain why you are interested in the position and how your skills can contribute to the company's success in recovering credit hire invoices.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential in the claims handling industry.
How to prepare for a job interview at Spotlightjobs
✨Know Your Claims Basics
Brush up on your knowledge of motor claims and the recovery process. Understanding key terms like credit hire invoices and commercial hire agreements will show that you're serious about the role.
✨Demonstrate Negotiation Skills
As a Recoveries Handler, negotiation is key. Prepare examples from your past experiences where you successfully negotiated settlements or resolved disputes to showcase your skills.
✨Familiarise Yourself with the Company
Research the claims firm and its values. Knowing their approach to customer service and how they handle claims can help you align your answers with their expectations during the interview.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of situations where you had to make quick decisions or handle difficult clients, and be ready to discuss them in detail.
