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Spotlightjobs are recruiting for a Technical Personal Injury Claims handler to join an existing team at a time of my client's exciting growth journey — In this role, you'll take ownership of a portfolio of complex and high-value Personal Injury claims, including multi-track and litigated matters, managed within a Delegated Authority Agreement and reinsurance treaty requirements. You'll also act as a technical expert within the department, supporting and guiding colleagues to strengthen capability across the wider claims function.
What You'll Be Responsible For
- Managing a caseload of complex and high value PI claims with a proactive, organised approach and strong diary discipline
- Handling claims confidently within your delegated authority and escalating where appropriate.
- Ensuring accurate reserving in line with best practice and reviewing cases regularly to identify changes or concerns.
- Reducing claims spend and leakage through effective investigation, negotiation and early settlement strategies.
- Using sound judgement to drive claims to resolution at the earliest opportunity.
- Understanding how technical claims performance contributes to wider business objectives and supporting continuous improvement.
- Recognising when to instruct external experts such as solicitors, barristers, medical professionals, adjusters, investigators and rehabilitation providers.
- Providing training, mentoring and technical guidance to less experienced handlers.
- Supporting internal audits and contributing to ad-hoc tasks as required.
Essentials
- Strong experience handling Personal Injury claims, including complex or litigated matters
- Confidence using your own initiative to explore all avenues and deliver the best commercial outcome.
- A self-motivated, organised individual who thrives with autonomy and manages workload effectively.
- A collaborative team player with excellent communication skills. xsabvtc
- Solid understanding of case law, statute, CPR and Pre-Action Protocols.
Benefits
- Up to 35 days' holiday including bank holidays, with options to buy or sell leave
- 24/7 mental health support and free counselling
- Career development through leadership programmes, learning pathways and internal events
- Flexible benefits, including early access to salary
- Hybrid working options
- Regular recognition awards, social events and more
Our Commitment to You
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Personal Injury Claims Handler in Edge Hill employer: Spotlightjobs
Join a dynamic claims firm that values flexibility and employee well-being, offering part-time hours to fit your lifestyle. With a strong focus on professional growth, you will have the opportunity to enhance your negotiation skills while working in a supportive environment that rewards high performance with competitive bonuses and comprehensive benefits, including private medical insurance and generous holiday allowances. This role not only allows you to make a meaningful impact in securing settlements but also fosters a culture of collaboration and success.
