At a Glance
- Tasks: Own and optimise the subscription conversion journey for Racing Post, driving subscriber growth.
- Company: Join Spotlight Sports Group, a global leader in media and technology with a passion for sports.
- Benefits: Enjoy private medical insurance, generous holiday, and unique perks like birthday leave and volunteer days.
- Other info: Collaborative environment with opportunities for personal and professional development.
- Why this job: Make a real impact on subscriber experiences while working with innovative technologies and data-driven strategies.
- Qualifications: Experience in subscription growth and monetisation, with strong analytical and communication skills.
The predicted salary is between 50000 - 50000 £ per year.
Spotlight Sports Group is a global media and technology company with a clear purpose, to set the standard for trusted, customer-driven experiences across global racing and sports betting.
Guided by our mission to create experiences that fans love, we combine more than 40 years of heritage with bold innovation to deliver award-winning content, data and digital products.
With over 400 employees worldwide, our portfolio includes Racing Post, Pickswise, myracing and Free Super Tips, as well as the international marketing agency ICS-digital and ICS-translate.
Together, we partner with leading operators, affiliates and media groups to power growth and engagement across the industry.
The Subscription Product Manager is responsible for owning and optimising the end-to-end subscription conversion ecosystem for the Racing Post.
This role will drive subscriber growth by designing, implementing and continuously improving the customer journeys, paywall experiences, offer architecture and monetisation strategies that convert anonymous users into paying subscribers.
Working at the intersection of Product, Subscriptions, Editorial, Data and Engineering, you will lead the optimisation of registration flows, paywall logic, customer segmentation, pricing and experimentation to deliver measurable improvements in conversion, revenue and customer lifetime value.
You will act as a strong advocate for data-driven decision making and experimentation, using platforms such as Zephr and Zuora to build a highly analytical, customer-focused and commercially impactful subscription experience.
Responsibilities
- Subscription journey ownership: Own the product experience that supports subscription conversion, from anonymous user through registration, paywall interaction, checkout and billing submission.
- Paywall strategy & orchestration: Manage and configure metered, hard and dynamic paywalls using Zephr, leveraging audience segmentation, behavioural triggers and content engagement signals to maximise conversion performance.
- Audience segmentation & personalisation: Develop and refine customer segmentation strategies to deliver personalised paywall experiences, offers and messaging across Racing Post's defined audience cohorts.
- Experimentation & conversion optimisation: Design and execute a high‑frequency experimentation programme across paywall copy, creative, messaging, funnel flows, pricing and offer presentation to minimise drop‑off and improve conversion rates.
- Offer & pricing management: Collaborate with the Subscription Manager to deploy promotional pricing, introductory offers, seasonal campaigns and bundle strategies, ensuring alignment with broader subscription and revenue goals.
- Platform integration & performance: Work closely with Product and Engineering teams to ensure paywall and subscription infrastructure load efficiently, integrate cleanly across web and app environments, and maintain strong SEO and page performance standards.
- Data & commercial analysis: Monitor and analyse key metrics including conversion rate (CVR), click‑through rate (CTR), stop rate, registration completion, checkout abandonment, ARPU and subscriber lifetime value.
Use insights to drive prioritisation and roadmap decisions.
- Cross‑functional facilitator: Influence and align stakeholders across Product, Editorial, Subscriptions, Commercial and Data teams to ensure successful execution of monetisation initiatives and subscription growth strategies.
Requirements
- Proven experience in a subscription, monetisation, growth product or conversion optimisation role, demonstrating measurable impact on revenue, subscriber growth and business performance.
Ideally experience with Zephr, Zuora.
- Strong commercial awareness and financial literacy, with the ability to connect product decisions to subscription economics, customer lifetime value and business outcomes.
- Demonstrated success in driving subscription growth, audience growth and monetisation performance through product‑led initiatives.
- Hands‑on experience with experimentation frameworks and A/B testing, including hypothesis development, prioritisation and interpretation of results.
- Strong analytical capability, with experience using data and customer insights to drive decision making and roadmap prioritisation.
- Excellent communication and stakeholder management skills, with experience working in technical and data‑rich environments across multiple teams.
- Experience working with subscription platforms, paywall technologies or customer journey orchestration tools.
- Self‑starting attitude with a high degree of ownership, initiative and accountability for business outcomes.
- If not experience with Zephr/ Zuora then Piano or similar subscription and paywall platforms.
- Previous experience operating within the sports, horse racing, gaming, betting or media industry.
- Experience working closely with Editorial, Commercial and Subscription teams in a matrix environment.
- Familiarity with analytics and experimentation tools such as GA4, Looker, Tableau, Amplitude or Mixpanel.
Benefits
- We offer a range of well‑being initiatives, including private medical insurance, excellent parental leave, a working globally policy, mental health support, assistance programs and social gatherings.
- We also provide a pension scheme and various other benefit schemes. Plus, we all get our birthdays off work and enjoy 25 days of holiday per year.
- We’ve also got you covered with life assurance and exclusive perks like the Star card and our Step Further Awards to recognise your dedication.
- For those working via the hybrid model (in the office and at home) we've made commuting easier with our Season Ticket Loan and Cycle to Work Scheme.
- You can also take advantage of complimentary access to our Racing Post Members Club, complete with an Ultimate Membership.
- We believe in making a positive impact beyond the workplace, and you'll have the chance to volunteer two days per year with our charity partner.
- #J-18808-Ljbffr
StudySmarter Expert Advice🤫
We think this is how you could land Product Manager | Subscription conversion
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Spotlight Sports Group!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Spotlight Sports Group would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Spotlight Sports Group through your school's career services!
We think you need these skills to ace Product Manager | Subscription conversion
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Product Manager | Subscription conversion, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Product Manager | Subscription conversion position at Spotlight Sports Group. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Spotlight Sports Group
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
