Spotlight Sports Group is seeking a Customer Operations Executive on a part-time basis to support Racing Post’s customer journeys from the London office and remotely. You will handle inquiries across touchpoints, ensuring prompt, friendly service two days in the office and one day remote each week.
The role emphasizes data accuracy, Zendesk familiarity, and a passion for horse racing, with a focus on continuous improvement of customer experiences and onboarding for digital subscriptions.
Customer Operations Specialist - Part-Time (London/Remote) employer: Spotlight Sports Group
Spotlight Sports Group is an exceptional employer that fosters a dynamic and collaborative work culture, perfect for those passionate about sports and content creation. With a focus on employee growth, you will have the opportunity to shape innovative newsletters while working alongside talented teams in a vibrant environment. Located in a thriving industry hub, we offer unique advantages such as flexible working arrangements and a commitment to professional development.
