At a Glance
- Tasks: Enhance customer interactions and manage inquiries through Zendesk.
- Company: Spotlight Sports Group, a dynamic company in Greater London.
- Benefits: Employee perks, supportive work environment, and career development opportunities.
- Other info: Engage in customer onboarding and retention initiatives.
- Why this job: Join a passionate team and make a difference in customer experiences.
- Qualifications: Excellent communication skills and a keen interest in horse racing.
The predicted salary is between 30000 - 40000 £ per year.
Spotlight Sports Group in Greater London is seeking a Customer Experience Specialist focused on enhancing customer interactions across various touchpoints. This role involves managing customer inquiries through Zendesk and ensuring a proactive approach to customer service.
The ideal candidate possesses excellent communication skills, a keen interest in horse racing, and the ability to quickly resolve issues. You will also engage in customer onboarding and retention initiatives while benefiting from various employee perks and a supportive work environment.
#J-18808-Ljbffr
We think you need these skills to ace Hybrid Customer Operations Executive
Customer Service
Communication Skills
Zendesk
Problem-Solving Skills
Customer Onboarding
Customer Retention
Proactive Approach
