At a Glance
- Tasks: Manage AV service and installation projects from client enquiry to on-site completion.
- Company: Spotlight Sound, a dynamic AV company based in Chelmsford.
- Benefits: 28 days holiday, including bank holidays, and a supportive work environment.
- Other info: Opportunity to manage multiple projects and grow your career in a vibrant setting.
- Why this job: Join a creative team and make a real impact in the AV industry.
- Qualifications: Experience in audio-visual systems and strong client communication skills.
The predicted salary is between 35000 - 45000 £ per year.
Full time, Monday to Friday
28 days holiday including bank holidays
About Spotlight Sound
Spotlight Sound is a Chelmsford-based AV company delivering service, maintenance and installation of sound, lighting and AV systems. We work across pubs, bars, clubs, schools, churches and commercial venues throughout the UK.
We’re looking for someone to take ownership of service and installation enquiries, from the first conversation with the client through to completion on site.
The role
This is a client-facing, technically focused role where you will manage jobs from enquiry through to delivery. You will handle inbound enquiries, carry out site visits where needed, understand what the client is trying to achieve, and build practical, well-costed solutions using our pricing structure and systems. Once a job is confirmed, you will coordinate it through to completion, working with our engineers and suppliers to make sure everything runs smoothly. This isn’t a sales role, but you do need to be comfortable talking to clients, asking the right questions, and turning enquiries into well-scoped, deliverable jobs.
Key responsibilities
- Handle incoming service and installation enquiries
- Carry out site visits where required to assess and scope works
- Understand client requirements and design suitable AV solutions
- Prepare accurate quotes using our systems, price lists and margin guidelines
- Specify correct equipment and labour for each job
- Follow up quotes and move jobs through to confirmation
- Plan and coordinate works with engineers and suppliers
- Order equipment and ensure everything is ready ahead of works
- Act as the main point of contact for the client throughout the job
- Track progress and ensure jobs are completed properly
What we’re looking for
- Strong background in audio visual systems (sound, lighting, AV installations)
- Experience quoting, estimating or specifying technical work
- Able to understand what a client needs and translate that into a practical solution
- Good attention to detail, particularly around equipment and labour specification
- Organised and able to manage multiple jobs at once
- Comfortable working with systems for quoting, scheduling and communication
- Confident dealing with clients in a clear, straightforward way
Service & Installation Project Manager (AV) in Chelmsford employer: Spotlight Sound
At Spotlight Sound, we pride ourselves on being an exceptional employer, offering a supportive work culture that values collaboration and innovation. Located in Chelmsford, our team enjoys 28 days of holiday, including bank holidays, and ample opportunities for professional growth within the dynamic AV industry. Join us to be part of a dedicated team that delivers high-quality service and installation solutions across diverse venues throughout the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Service & Installation Project Manager (AV) in Chelmsford
✨Tip Number 1
Get to know the company inside out! Research Spotlight Sound, their projects, and their clients. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your client-facing skills. Since this role is all about managing client relationships, try role-playing with a friend or family member. Get comfortable asking questions and discussing AV solutions.
✨Tip Number 3
Be proactive! If you get an interview, follow up with a thank-you email. Mention something specific from your conversation to remind them of your enthusiasm and fit for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Spotlight Sound team.
We think you need these skills to ace Service & Installation Project Manager (AV) in Chelmsford
Some tips for your application 🫡
Show Your Passion for AV:When you're writing your application, let your enthusiasm for audio-visual systems shine through. We want to see that you’re not just qualified, but genuinely excited about the work we do at Spotlight Sound.
Tailor Your Experience:Make sure to highlight your relevant experience in service and installation projects. We love seeing how your background aligns with our needs, so don’t hold back on those specific examples that showcase your skills!
Be Clear and Concise:We appreciate straightforward communication, so keep your application clear and to the point. Avoid jargon unless it’s necessary, and make sure your key points stand out. We want to understand your qualifications without wading through fluff.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Spotlight Sound
✨Know Your AV Stuff
Make sure you brush up on your knowledge of audio-visual systems before the interview. Be ready to discuss specific technologies and installations you've worked on, as this role is all about understanding client needs and translating them into practical solutions.
✨Practice Client Conversations
Since this is a client-facing role, practice how you would handle client enquiries. Think about the types of questions you might ask to understand their requirements better and how you can communicate your ideas clearly and confidently.
✨Get Organised
Show that you can manage multiple projects by preparing examples of how you've successfully coordinated jobs in the past. Bring up any tools or systems you've used for quoting and scheduling, as this will demonstrate your organisational skills.
✨Be Detail-Oriented
Attention to detail is key in this role, especially when it comes to specifying equipment and labour. Prepare to discuss how you've ensured accuracy in your previous work, and maybe even bring along a sample quote or project plan to showcase your meticulousness.
