Spotlight Recruitment is seeking a Retention & Growth Lead for an in-house DTC/Ecommerce business. This hybrid London role offers hands-on ownership of the retention strategy, aiming to lift customer lifetime value and drive recurring revenue.
You'll partner with CRM, digital and product teams, run data-led test-and-learn initiatives to reduce churn, and report insights to senior leadership. The role includes access to senior leadership and strong learning & development opportunities.
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Retention & Growth Lead, DTC | Hybrid London | £85k+ Bonus employer: Spotlight Recruitment
Join a prestigious luxury fashion brand that values creativity and innovation, offering a vibrant work culture where your storytelling skills can shine. With a focus on employee growth, you will have access to professional development opportunities and the chance to collaborate with industry leaders in a dynamic environment. Located in a fashion-forward city, this role provides unique advantages such as networking with top talent and being at the forefront of luxury trends.
