Spotlight Recruitment is seeking a Loyalty & Retention Lead for a fast-growing global DTC beauty and wellness brand in London. Hybrid role with 4 days in the office and flexible core hours (10am-4pm) to drive customer lifetime value, onboarding and subscription journeys.
You will own end-to-end lifecycle, design onboarding, retention and loyalty programmes, and use data to reduce churn and increase CLV. Strong Klaviyo expertise and DTC experience are essential.
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Lifecycle & Loyalty Lead - Global DTC Wellness (Hybrid) employer: Spotlight Recruitment
Join a prestigious luxury fashion brand that values creativity and innovation, offering a vibrant work culture where your storytelling skills can shine. With a focus on employee growth, you will have access to professional development opportunities and the chance to collaborate with industry leaders in a dynamic environment. Located in a fashion-forward city, this role provides unique advantages such as networking with top talent and being at the forefront of luxury trends.
