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- Tasks: Manage high-value client accounts and deliver exceptional service while identifying growth opportunities.
- Company: Join a rapidly growing tech start-up that values innovation and ambition.
- Benefits: Enjoy hybrid working, international travel, and great growth opportunities.
- Why this job: Be part of a dynamic team in a fast-paced environment with a focus on client success.
- Qualifications: Experience in account management or customer success, excellent communication skills, and a positive attitude required.
- Other info: Spotlight Recruitment promotes diversity and inclusivity, welcoming applications from all backgrounds.
The predicted salary is between 43200 - 72000 £ per year.
Account Manager – Retail/Games/Tech – Up to £60k + bonus (OTE £80k) – Hybrid working from London office.
Our client, an exciting, rapidly growing tech start-up, are looking to onboard an ambitious, proactive and highly organised Customer Success Manager/Account Manager to join their thriving team!
This is a hybrid role working at least 3 days from their London office per week, plus regular international travel and offers some great benefits, including growth and development opportunities.
As Customer Success Manager/Account Manager you will be the primary point of contact for our client’s high value accounts, building strong long-term client relationships, identifying growth opportunities and delivering exceptional service. This is a fantastic, varied role, where you will be responsible for:
- Client relationship management
- The growth and retention of existing clients
- Project/campaign management
- Liaising closely with internal teams
- Tracking and managing deliverables
- Reporting and analysing results
What do I need?
- Proven experience in client facing account management or customer success roles, ideally within a transactional business environment
- Hands-on experience of managing high volume, high value accounts
- Excellent communication and presentation skills
- An organised, detail focussed approach with ability to manage multiple client accounts
- Confident working with budgets and reporting
- A positive, forward-thinking attitude
- Ability to thrive in a fast-paced start-up environment
- Open to regular international travel
- Experience or working in the gaming, casino or loyalty-based promotions ideal but not essential
If you’re an ambitious, confident and hands-on Account Manager, Customer Success Manager, send us your CV today!
Key Account Manager employer: Spotlight Recruitment
Contact Detail:
Spotlight Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager
✨Tip Number 1
Network with professionals in the tech and gaming industries. Attend relevant events, webinars, or meetups to connect with potential colleagues or clients. Building relationships can give you insights into the company culture and expectations.
✨Tip Number 2
Research the company thoroughly. Understand their products, services, and market position. This knowledge will help you tailor your conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 3
Prepare for scenario-based questions that may arise during interviews. Think about how you would handle specific client situations or challenges in account management, as this role requires a proactive and solution-oriented mindset.
✨Tip Number 4
Showcase your adaptability and experience in fast-paced environments. Highlight any previous roles where you successfully managed multiple accounts or projects simultaneously, as this is crucial for thriving in a start-up atmosphere.
We think you need these skills to ace Key Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management or customer success roles. Emphasise your ability to manage high-value accounts and any experience you have in the gaming or tech sectors.
Craft a Compelling Cover Letter: Write a cover letter that showcases your proactive attitude and organisational skills. Mention specific examples of how you've built strong client relationships and delivered exceptional service in previous roles.
Highlight Key Skills: In your application, clearly outline your communication and presentation skills. Provide examples of how you've successfully managed multiple client accounts and worked with budgets, as these are crucial for the role.
Show Enthusiasm for the Company: Research the company and express your excitement about joining a rapidly growing tech start-up. Mention your willingness to travel and adapt to a fast-paced environment, which aligns with their needs.
How to prepare for a job interview at Spotlight Recruitment
✨Showcase Your Client Management Skills
Prepare specific examples from your past experiences where you've successfully managed high-value accounts. Highlight how you built relationships and identified growth opportunities, as this role heavily focuses on client relationship management.
✨Demonstrate Organisational Skills
Since the job requires managing multiple accounts, be ready to discuss your organisational strategies. Share how you prioritise tasks and manage deliverables effectively, ensuring that nothing falls through the cracks.
✨Communicate Clearly and Confidently
Excellent communication is key for this role. Practice articulating your thoughts clearly and confidently, especially when discussing your experience with budgets and reporting. This will show your potential employer that you can handle client interactions smoothly.
✨Embrace the Start-Up Culture
This position is in a fast-paced start-up environment, so express your enthusiasm for such settings. Share any relevant experiences where you've thrived under pressure or adapted quickly to changes, demonstrating your proactive and positive attitude.
