At a Glance
- Tasks: Own retention strategy and drive subscription performance to reduce churn.
- Company: Dynamic DTC/ecommerce business in London with a hybrid work model.
- Benefits: Generous bonus, career development support, and flexible working arrangements.
- Other info: Collaborative environment with opportunities for professional growth.
- Why this job: Make a real impact on customer journeys and grow recurring revenue.
- Qualifications: Experience in retention strategies and data-driven decision making.
The predicted salary is between 49500 - 60500 £ per year.
Spotlight Recruitment is seeking a Retention Lead for an in-house DTC/ecommerce business in London.
The role is hybrid with a mix of time in the office and remote work, offering a generous bonus and career development support.
You will own retention strategy, drive subscription performance, and lead data-driven test-and-learn initiatives to reduce churn and grow recurring revenue.
Collaboration with CRM, digital and product teams is essential to optimise customer journeys.
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Growth-Oriented Retention Lead (DTC/Ecommerce) | Hybrid London employer: Spotlight Recruitment
Join a leading healthtech company in London as a Growth Marketing Analyst, where you'll thrive in a dynamic and supportive work culture that values innovation and collaboration. With a competitive salary of up to £40k, generous holiday allowance, and engaging social events, this role offers recent graduates an excellent opportunity for professional growth and development in a rapidly evolving industry.
StudySmarter Expert Advice🤫
We think this is how you could land Growth-Oriented Retention Lead (DTC/Ecommerce) | Hybrid London
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Spotlight Recruitment are looking for when hiring for a Growth-Oriented Retention Lead (DTC/Ecommerce) | Hybrid London.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Spotlight Recruitment for the Growth-Oriented Retention Lead (DTC/Ecommerce) | Hybrid London, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Spotlight Recruitment as a Growth-Oriented Retention Lead (DTC/Ecommerce) | Hybrid London, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Spotlight Recruitment’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Growth-Oriented Retention Lead (DTC/Ecommerce) | Hybrid London.
We think you need these skills to ace Growth-Oriented Retention Lead (DTC/Ecommerce) | Hybrid London
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Spotlight Recruitment, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Spotlight Recruitment's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Spotlight Recruitment. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Spotlight Recruitment
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Spotlight Recruitment uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Spotlight Recruitment. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
