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- Tasks: Lead a team of 20, manage schedules, and ensure top-notch service.
- Company: Join Spotless Environment, a leader in sustainable cleaning services.
- Benefits: Enjoy a competitive salary, career growth, and 25 paid holidays.
- Why this job: Be part of a dynamic team focused on excellence and sustainability.
- Qualifications: Experience in operations management and strong leadership skills required.
- Other info: We celebrate diversity and promote an inclusive workplace.
The predicted salary is between 24000 - 42000 £ per year.
Spotless Environment is a leading provider of commercial and residential cleaning services. Our mission is to deliver exceptional service while promoting sustainability and maintaining high standards of cleanliness. As our business grows, we are excited to introduce a new role for an experienced and motivated Operations Manager to join our team.
This is a newly created role designed to enhance our operational efficiency. As an Operations Manager, you will be responsible for overseeing the day-to-day operations, managing a team of 20 staff members, and ensuring smooth scheduling and time management. You will play a key role in maintaining service excellence and operational effectiveness.
Responsibilities
- Manage, lead, and motivate a team of 20 cleaning professionals.
- Develop and implement shift schedules to ensure operational coverage.
- Oversee timesheet management, attendance tracking, and payroll reporting.
- Ensure compliance with health, safety, and cleaning standards.
- Conduct regular team meetings, performance reviews, and training sessions.
- Liaise with clients to ensure service satisfaction and address any concerns.
- Monitor and manage supplies, ensuring adequate inventory.
- Generate reports on team performance and operational efficiency.
Requirements
- Proven experience in an operations management role, preferably in the cleaning, facilities management, or hospitality industry.
- Strong leadership and team management skills.
- Experience with scheduling, shift management, and timesheet processing.
- Excellent communication and interpersonal skills.
- Ability to multitask and problem-solve in a fast-paced environment.
- Proficiency in MS Office and workforce management software is desirable.
- Commitment to maintaining high service standards.
Benefits
- Competitive salary (£30,000 per annum)
- Opportunities for career growth and development
- Supportive and dynamic work environment
- Paid holidays 25 days
If you are an experienced operations manager passionate about leading teams and ensuring service excellence, we would love to hear from you. Please submit your CV and cover letter to info@spotles.co.uk
Spotless Environment is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees.
Operations Manager employer: Spotless Environment
Contact Detail:
Spotless Environment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Research Spotless Environment thoroughly. Understand their mission, values, and the specific services they offer. This knowledge will help you tailor your conversations and demonstrate your genuine interest in the company during interviews.
✨Tip Number 2
Network with current or former employees of Spotless Environment on platforms like LinkedIn. They can provide valuable insights into the company culture and the expectations for the Operations Manager role, which can give you an edge in your application process.
✨Tip Number 3
Prepare specific examples from your past experience that showcase your leadership skills and ability to manage teams effectively. Be ready to discuss how you've handled scheduling challenges or improved operational efficiency in previous roles.
✨Tip Number 4
Familiarise yourself with the latest trends in the cleaning and facilities management industry. Being knowledgeable about sustainability practices and health and safety standards will show that you are proactive and committed to maintaining high service standards.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations management, particularly in the cleaning or facilities management sectors. Use specific examples to demonstrate your leadership skills and operational achievements.
Craft a Compelling Cover Letter: In your cover letter, express your passion for leading teams and ensuring service excellence. Mention how your background aligns with Spotless Environment's mission and values, and provide examples of how you've successfully managed teams in the past.
Highlight Relevant Skills: Emphasise your skills in scheduling, timesheet management, and compliance with health and safety standards. Make sure to mention your proficiency in MS Office and any workforce management software you have used.
Proofread Your Application: Before submitting your application, carefully proofread both your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is clear and concise to make a strong impression.
How to prepare for a job interview at Spotless Environment
✨Showcase Your Leadership Skills
As an Operations Manager, you'll be leading a team of 20 staff members. Be prepared to discuss your leadership style and provide examples of how you've motivated and managed teams in the past.
✨Demonstrate Your Problem-Solving Abilities
The role requires multitasking and quick problem-solving in a fast-paced environment. Think of specific challenges you've faced in previous roles and how you successfully navigated them.
✨Familiarise Yourself with Compliance Standards
Understanding health, safety, and cleaning standards is crucial for this position. Brush up on relevant regulations and be ready to discuss how you've ensured compliance in your previous roles.
✨Prepare Questions for the Interviewers
Show your interest in the company by preparing thoughtful questions. Ask about their approach to sustainability or how they measure service excellence, which aligns with their mission.
