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- Tasks: Help clients adopt Backstage, Spotify's platform for building developer portals and streamline their workflows.
- Company: Join Spotify, the world’s leading audio streaming service with a passion for creativity.
- Benefits: Flexible work options, inclusive culture, and opportunities for personal growth.
- Why this job: Make a real impact by transforming how companies manage their development processes.
- Qualifications: Experience in software engineering or DevOps, with skills in web development and cloud platforms.
- Other info: Work in a dynamic environment that values diversity and innovation.
The predicted salary is between 36000 - 60000 £ per year.
A Spotify Backstage Sales Engineer is responsible for mainly pre-sales work with prospects to purchase and adopt Backstage, Spotify’s open platform for building developer portals, within their own organizations. Backstage is widely used for managing developer workflows, and it helps companies streamline their infrastructure and development processes.
Responsibilities
- Understand the technical aspects of Backstage, including its architecture, APIs, plugins, and integrations.
- Assist clients in integrating Backstage into their development environments.
- Provide technical guidance and troubleshooting support for implementation issues.
- Help clients customize and extend Backstage with plugins and services tailored to their unique needs.
- Engage in product demonstrations, technical discussions, and proof-of-concept developments.
- Understand customer requirements and articulate how Backstage can solve their problems.
- Collaborate with product management and engineering to address client-specific needs and improvements.
- Act as the technical point of contact for clients looking to adopt Backstage.
- Provide input on product architecture to ensure that Backstage can integrate smoothly with client environments.
- Work closely with engineering, product management, and support teams to ensure customer feedback is incorporated into product development.
Qualifications
- Strong background in software engineering or DevOps, with knowledge of Kubernetes, CI/CD, and other DevOps tools.
- Proficiency in web development with React, TypeScript and Node.
- Experience in building or integrating developer tools, platforms, or portals.
- Familiarity with cloud platforms (AWS, GCP, Azure) and enterprise-level integrations.
- Problem-solving and troubleshooting abilities, with an emphasis on customer satisfaction.
- Prior experience as a Sales Engineer, Solutions Architect, or a related role in a tech company.
- Hands-on experience with Backstage or similar developer portals.
Where You’ll Be
This role is based in either London or Stockholm. We offer you the flexibility to work where you work best! There will be some in-person meetings, but still allows for flexibility to work from home.
Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.
At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we’re here to support you in any way we can.
Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.
Senior Sales Engineer - Backstage employer: Spotify
Contact Detail:
Spotify Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Engineer - Backstage
✨Tip Number 1
Get to know Backstage inside out! Familiarise yourself with its architecture, APIs, and plugins. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Practice your technical demos! Being able to showcase how Backstage can solve real-world problems for clients is key. We recommend setting up mock scenarios to demonstrate your skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry meetups. This can give you insider knowledge and potentially a referral, which always helps!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Spotify.
We think you need these skills to ace Senior Sales Engineer - Backstage
Some tips for your application 🫡
Show Your Technical Skills: Make sure to highlight your technical background in software engineering or DevOps. We want to see your experience with Kubernetes, CI/CD, and any developer tools you've worked with, especially if you’ve got hands-on experience with Backstage.
Tailor Your Application: When applying, customise your CV and cover letter to reflect how your skills align with the responsibilities of the Senior Sales Engineer role. We love seeing how you can solve customer problems using Backstage, so don’t hold back!
Be Personable: We’re all about inclusivity and personality! Don’t be afraid to let your unique voice shine through in your application. Share your experiences and perspectives that make you a great fit for our team at Spotify.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you into the process. We can’t wait to hear from you!
How to prepare for a job interview at Spotify
✨Know Your Stuff
Make sure you have a solid understanding of Backstage, its architecture, and how it integrates with various tools. Brush up on your knowledge of APIs, plugins, and the technical aspects that clients might ask about. This will help you demonstrate your expertise during the interview.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples where you've tackled challenges in previous roles, especially related to software engineering or DevOps. Highlight your troubleshooting abilities and how you've ensured customer satisfaction in past projects. This will show that you're not just technically savvy but also client-focused.
✨Engage in Technical Discussions
Be ready to engage in deep technical discussions during the interview. Practice explaining complex concepts in simple terms, as you'll need to do this with clients. Think about how you can articulate how Backstage can solve their problems and improve their workflows.
✨Emphasise Collaboration
Since this role involves working closely with product management and engineering teams, be prepared to discuss your experience collaborating with cross-functional teams. Share examples of how you've incorporated feedback into product development and how you can act as a bridge between technical and non-technical stakeholders.
