At a Glance
- Tasks: Help clients integrate Backstage into their development environments and provide technical support.
- Company: Join Spotify's innovative Backstage team, a leader in developer portal solutions.
- Benefits: Enjoy flexible work arrangements and be part of a dynamic, startup-like environment.
- Why this job: Drive positive change in developer productivity while working with cutting-edge technology.
- Qualifications: Strong software engineering background with experience in DevOps and web development.
- Other info: Work from our vibrant London office and collaborate with a passionate team.
The predicted salary is between 48000 - 84000 £ per year.
Originally conceived in Spotify, Backstage is now a leading SaaS and open source platform for building developer portals. Adopted by thousands of companies, Backstage helps customers to restore order to their microservices and infrastructure and enables product teams to ship high-quality code quickly — without compromising autonomy.
Interested in helping us drive Spotify’s developer portal philosophy and increase market share? We in Spotify’s Backstage team are looking for a Senior Sales Engineer with a unique balance of technical knowledge, eye for business, and interpersonal skill to help our customers understand and drive positive change to developer productivity through developer portal software.
We’re seeking versatile engineers skilled in technical sales, web development and customer interaction who crave a challenge and feel energized to help realize Backstage’s enormous potential.
Join a nimble, startup-like team of engineers, marketers, business developers, and product managers to drive an entirely new technology-focused business line and distribution channel. We want someone who’s passionate about that type of environment.
Your daily work is flexible, and you can expect a broad and developing role in which the combination of technical knowledge and ability to motivate change and shape client opportunities is central.
What You’ll Do
- Understand the technical aspects of Backstage, including its architecture, APIs, plugins, and integrations.
- Assist clients in integrating Backstage into their development environments.
- Provide technical guidance and troubleshooting support for implementation issues.
- Help clients customize and extend Backstage with plugins and services tailored to their unique needs.
- Engage in product demonstrations, technical discussions, and proof-of-concept developments.
- Understand customer requirements and articulate how Backstage can solve their problems.
- Collaborate with product management and engineering to address client-specific needs and improvements.
- Act as the technical point of contact for clients looking to adopt Backstage.
- Provide input on product architecture to ensure that Backstage can integrate smoothly with client environments.
- Work closely with engineering, product management, and support teams to ensure customer feedback is incorporated into product development.
Who You Are
- Strong background in software engineering or DevOps, with knowledge of Kubernetes, CI/CD, and other DevOps tools.
- Proficiency in web development with React, TypeScript and Node.
- Experience in building or integrating developer tools, platforms, or portals.
- Familiarity with cloud platforms (AWS, GCP, Azure) and enterprise-level integrations.
- Problem-solving and troubleshooting abilities, with an emphasis on customer satisfaction.
- Prior experience as a Sales Engineer, Solutions Architect, or a related role in a tech company.
- Hands-on experience with Backstage or similar developer portals.
Where You’ll Be
- You will work out of our London office.
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Senior Sales Engineer - Backstage employer: Spotify
Contact Detail:
Spotify Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Engineer - Backstage
✨Tip Number 1
Familiarize yourself with Backstage and its architecture. Understanding the technical aspects, such as APIs and plugins, will help you engage in meaningful conversations with potential clients and demonstrate your expertise.
✨Tip Number 2
Showcase your experience with DevOps tools and cloud platforms during networking opportunities. Highlighting your proficiency in Kubernetes, CI/CD, and AWS or GCP can set you apart from other candidates.
✨Tip Number 3
Engage with the developer community around Backstage. Participating in forums, contributing to discussions, or even writing about your experiences can help you build a network and gain visibility in the field.
✨Tip Number 4
Prepare for technical discussions by practicing how to articulate customer requirements and how Backstage can address them. Being able to clearly communicate solutions will be key in your role as a Senior Sales Engineer.
We think you need these skills to ace Senior Sales Engineer - Backstage
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Senior Sales Engineer position. Familiarize yourself with Backstage and its technical aspects to demonstrate your knowledge in your application.
Tailor Your CV: Customize your CV to highlight relevant experience in software engineering, DevOps, and technical sales. Emphasize your proficiency in web development technologies like React, TypeScript, and Node, as well as any experience with cloud platforms.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for developer productivity and your ability to drive positive change. Mention specific examples of how you've helped clients in similar roles and how you can contribute to the Backstage team.
Showcase Problem-Solving Skills: In your application, provide examples of your problem-solving abilities and customer satisfaction focus. Highlight any past experiences where you successfully integrated developer tools or platforms, as this aligns with the role's requirements.
How to prepare for a job interview at Spotify
✨Understand Backstage Inside Out
Make sure you have a deep understanding of Backstage's architecture, APIs, and plugins. Be prepared to discuss how these technical aspects can be integrated into various development environments.
✨Showcase Your Technical Sales Skills
Highlight your experience in technical sales and customer interaction. Prepare examples of how you've successfully helped clients understand complex technical solutions and drive positive change.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific challenges you've faced in previous roles and how you resolved them. Emphasize your troubleshooting skills and your focus on customer satisfaction.
✨Engage in Product Demonstrations
Prepare to engage in product demonstrations during the interview. Practice explaining how Backstage can solve customer problems and tailor your approach based on different client needs.