At a Glance
- Tasks: Lead strategic communications plans and manage media relations for Spotify's brand trust.
- Company: Join Spotify, a global leader in music streaming, known for innovation and creativity.
- Benefits: Enjoy flexible work options, health insurance, generous leave, and a competitive salary.
- Why this job: Be part of a dynamic team shaping narratives in a fast-paced tech environment.
- Qualifications: 8+ years in corporate communications, preferably in tech or media, with strong media relationships.
- Other info: Work from London, New York, or Los Angeles with a hybrid model.
The predicted salary is between 100000 - 140000 £ per year.
Senior Manager – Policy & Corporate Communications
Senior Manager – Policy & Corporate Communications
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Spotify’s Global Communications team is seeking a Senior Manager of Policy & Corporate Communications. This pivotal role will support the Global Communications team in issues management and safeguarding and enhancing Spotify’s brand trust across markets. The ideal candidate will possess strong corporate and policy communications expertise in safety, privacy, and security; has close working relationships with cross-functional teams and stakeholders; and maintains well-established connections with key North and South American, as well as Asia-Pacific media, creators, and governments.
The senior manager will also support regional market teams in handling sensitive issues and managing narratives as needed. You will work with global teams to develop and implement strategic, integrated communications plans and narratives, utilizing a mix of earned, owned, paid, and social channels. The ideal candidate will have previous experience in global tech companies, be a self-starter, work autonomously, and bring a creative and innovative approach to their work.
What You\’ll Do
- Strategically plan and execute fully-fledged 360° plans across media types and channels to elevate our corporate stories, aligned and embedded into our local and regional business objectives.
- Manage proactive and reactive media relations, building and maintaining strong relationships with key business, financial, policy, and technology press.
- Craft compelling narratives and messaging around Spotify’s local, regional, and global business strategies and objectives for safety, privacy, and security.
- Proactively identify critical issues to Spotify’s business operations, brand, and reputation.
- Reactively manage time-sensitive and/or fast-breaking situations and prepare mitigation and response plans.
- Collaborate cross-functionally with several teams across the company at varying levels across regions and markets.
- Monitor and analyze media coverage to provide insights and recommendations.
Who You Are
- At least 8 years of experience; experience working in technology, product, or media industries on policy and corporate communications preferred.
- Possess a strong understanding of the global media landscape and have established pre-existing relationships with key businesses, tech media, and content creators.
- A proven track record of successful media relations and securing high-impact coverage.
- Strategic, proactive, and results-oriented.
- Adept at working efficiently in a fast-paced environment under pressure without sacrificing attention to detail.
- Strong collaborator, teammate, and independent worker who is proactive and results-driven.
- Exhibit a hands-on approach with the ability to prioritize tasks optimally and pivot quickly.
- Established experience managing multi-layered corporate and sensitive projects.
- Excellent written and verbal communicator who is fluent in AI tools.
Where You\’ll Be
- This role is based in either London, UK – New York, NY – or Los Angeles, CA.
- We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home. We ask that you come in 3 times per week.
The United States base range for this position is $153,206-$218,865 plus equity. The benefits available for this position include health insurance, six month paid parental leave, 401(k) retirement plan, 23 paid days off, 13 paid flexible holidays.
Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.
At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know – we’re here to support you in any way we can.
Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Marketing, Public Relations, and Writing/Editing
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Senior Manager - Policy & Corporate Communications employer: Spotify
Contact Detail:
Spotify Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Manager - Policy & Corporate Communications
✨Tip Number 1
Network with professionals in the tech and media industries, especially those who have experience in corporate communications. Attend industry events or webinars to connect with potential colleagues and learn about the latest trends in policy communications.
✨Tip Number 2
Familiarise yourself with Spotify's current communications strategies and recent news. Understanding their brand voice and how they handle issues will help you tailor your approach and demonstrate your knowledge during interviews.
✨Tip Number 3
Showcase your ability to manage sensitive issues by preparing case studies or examples from your past experiences. Be ready to discuss how you navigated challenges and what strategies you employed to protect brand reputation.
✨Tip Number 4
Highlight your established relationships with media and stakeholders in North and South America, as well as Asia-Pacific. Being able to demonstrate your existing network can set you apart from other candidates and show your readiness for the role.
We think you need these skills to ace Senior Manager - Policy & Corporate Communications
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in corporate and policy communications, especially within the tech industry. Emphasise your relationships with media and stakeholders, as well as any specific achievements in managing sensitive issues.
Craft a Compelling Cover Letter: Your cover letter should reflect your understanding of Spotify's brand and its communication needs. Discuss your strategic approach to media relations and how your previous experiences align with the responsibilities outlined in the job description.
Showcase Your Communication Skills: Since strong written and verbal communication is crucial for this role, consider including examples of successful narratives or campaigns you've crafted. Highlight your ability to communicate complex ideas clearly and effectively.
Research Spotify’s Current Issues: Familiarise yourself with recent news and challenges Spotify has faced regarding safety, privacy, and security. This knowledge will help you demonstrate your proactive approach and readiness to manage critical issues in your application.
How to prepare for a job interview at Spotify
✨Showcase Your Strategic Thinking
Prepare to discuss how you've developed and executed integrated communications plans in the past. Highlight specific examples where your strategic approach has elevated a brand's narrative, especially in the tech or media sectors.
✨Demonstrate Media Relations Expertise
Be ready to talk about your experience with media relations. Share stories of how you've built relationships with key journalists and secured impactful coverage, particularly in safety, privacy, and security contexts.
✨Highlight Cross-Functional Collaboration
Since this role involves working with various teams, prepare examples that showcase your ability to collaborate effectively across departments. Discuss how you’ve managed sensitive issues and narratives in partnership with other stakeholders.
✨Stay Current on Industry Trends
Familiarise yourself with the latest trends in corporate communications and the global media landscape. Be prepared to discuss how these trends could impact Spotify and how you would address them in your role.