Senior Engineering Manager - Subscriptions

We are seeking a highly motivated and experienced Senior Engineering Manager to lead our Merchandising Surfaces subdomain, within the Conversion Product Area. This role is pivotal in driving our Merchandising Strategy and delivering dynamic, machine learning and data-informed user experiences across multiple channels. You will have the opportunity to drive significant impact on the user experience and contribute to the growth of our business. You will lead a passionate team focused on building scalable, reusable surfacing capabilities to enable faster time to market and consistent, rich user experiences. You will work closely with portfolio owners, channel owners, and strategy owners to ensure alignment and drive business objectives.

What you'll do

• Lead and manage the Surfacing engineering team, encouraging a culture of collaboration, innovation, and high performance.
• Drive the development of standardised merchandising surfacing capabilities, prioritising reusability and consistency.
• Coordinate the creation of dynamic surfaces that adapt to user insights and centralised decision systems to drive business goals.
• Ensure integration with non-owned channels and achieve cross-channel consistency.
• Address challenges such as single-serve custom development, lack of a common customer view, and conflicting priorities.
• Implement a mature content management system integrated with decision systems.
• Collaborate with other teams to define clear contracts and dependencies, avoiding fragmented and implicit dependencies.
• Prioritise building reusable core capabilities over individual projects and platformisation when needed.
• Collaborate with internal partners to define strategies, guardrails, and rules for merchandising activities.
• Ensure the team adopts consistent patterns for software development and communication.
• Lead resourcing and hiring needs for the Surfacing team.
• Be responsible for the implementation of Surfacing content investments including Content Management, Design Systems, Dynamic Surfacing, and Surfacing Selection & Orchestration.

Who you are

• Proven experience as an Engineering Manager, leading and growing engineering teams.
• Strong understanding of software architecture, system design, and development best practices.
• Experience with building and scaling user interfaces and multi-channel experiences.
• Knowledge of content management systems, design systems, and dynamic surfacing techniques.
• Ability to work effectively with cross-functional teams and stakeholders.
• Proven track record of driving technology strategies across multiple teams.
• Familiarity with user facing product development (Web or Mobile).
• Experience with machine learning and data-informed decision making.
• Familiarity with e-commerce platforms and merchandising strategies.

Where you’ll be

This role is based in London. We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home.

Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens. At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we're here to support you in any way we can.