Senior Specialist, Production Systems in London

Spotify is building the future of spoken‐word production at global scale. We sit at the intersection of content, operations, and technology — designing systems that power audiobook creation, translation, and delivery across markets. We collaborate closely with engineering, product, content, and external partners to continuously improve quality, efficiency, and innovation in how audiobooks are made.

What You'll Do

• Architect and evolve scalable production systems for audiobook and translation workflows, leveraging emerging technologies and automation.
• Define and monitor production benchmarks such as cost per finished hour (PFH), vendor mix, time to market, and delivery performance.
• Deliver a defined portfolio of audiobook productions annually while continuously improving operational efficiency.
• Proactively forecast production needs and adapt workflows to changing priorities, formats, and global expansion.
• Design and implement end‐to‐end workflows for long‐form translations, including manuscript preparation, AI‐assisted translation, human QA, and audio production.
• Establish and codify quality evaluation frameworks for audio (pronunciation accuracy, pacing, QC thresholds) and translations (accuracy, review standards), driving measurable improvements over time.
• Build orchestrated systems across preprocessing, model configuration, post‐processing, and QA automation that outperform default AI‐generated outputs.
• Stay current on the capabilities and limitations of digital voice and translation technologies and translate insights into scalable production improvements.

Who You Are

• 5+ years of experience in audio production, post‐production, or multimedia operations.
• You think in systems and patterns and naturally design automation when you see repetition.
• You are experienced with audio production workflows, including editing, mixing, and mastering.
• You have working knowledge of synthetic or AI‐generated audio systems and their APIs (e.g., ElevenLabs, Play.ht, Descript, or similar tools).
• You are comfortable experimenting with new tools and iterating quickly based on data and feedback.
• You communicate clearly across creative, operational, and technical stakeholders and can influence cross‐functional decision‐making.
• You are endlessly curious and motivated by continuous improvement.
• You demonstrate ownership, accountability, and sound judgment in ambiguous or evolving environments.

Where You'll Be

This role is based in London. We offer you the flexibility to work where you work best! There will be some in‐person meetings, but still allows for flexibility to work from home.