Manager, Music Publishing Operations in London

We are looking for a Manager, Music Publishing Operations to join Spotify’s Music Publishing Operations team. In this role, you will lead the onboarding and ongoing support of music publishing licensors to Spotify’s rights management systems, ensuring operational excellence across our global video licensing landscape. You will serve as a key point of contact for US and ex-US partners. This role requires strong cross‑functional collaboration, technical fluency, and a deep understanding of rights data workflows to ensure accuracy, alignment, and scalability. This is an exciting opportunity to help shape the future of video publishing operations at Spotify, driving best‑in‑class partner experiences and ensuring the integrity of rights management systems.

What You'll Do

• Help music publishing partners get up and running on Spotify's rights management systems, creating a smooth and scalable onboarding experience.
• Investigate, troubleshoot, and resolve partner questions related to rights data, claims, and platform functionality.
• Own conflict management workflows, driving accurate rights data alignment and supporting efficient dispute resolution across rights holders.
• Maintain and improve operational processes within our partner‑facing tools, including onboarding workflows, issue resolution, and feature rollouts.
• Monitor and support third‑party data transfers to ensure reliable and consistent operations.
• Manage licensor and market configurations, maintaining accurate setup, governance, and ongoing compliance.
• Identify opportunities to improve tools, documentation, and processes that enhance partner experiences and increase operational efficiency.
• Collaborate closely with teams across Legal, Licensing, Product, Engineering, and Finance to support music publishing operations at global scale.

Who You Are

• You have experience working in music publishing, rights management, licensing operations, or a related field.
• You have successfully onboarded external partners and built strong relationships with stakeholders across multiple markets or regions.
• You know how to navigate technical systems and investigate data, workflow, or configuration issues to identify practical solutions.
• You have strong analytical and problem‑solving skills, with a keen eye for detail and data accuracy.
• You communicate clearly and effectively with both technical and non‑technical audiences.
• You thrive in collaborative, cross‑functional environments and enjoy working with teams to solve complex operational challenges.
• You are organized, adaptable, and able to manage competing priorities in a fast‑moving environment.
• You care about creating efficient processes and delivering a high‑quality experience for partners and stakeholders.

Where You'll Be

This role will be based in New York, NY or London, UK. We offer you the flexibility to work where you work best! There will be some in‑person meetings, but still allows for flexibility to work from home.

Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward‑thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.

At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we’re here to support you in any way we can.