At a Glance
- Tasks: Analyse payment transactions to prevent fraud and ensure a seamless user experience.
- Company: Join Spotify, a leading platform revolutionising the way we pay and get paid.
- Benefits: Competitive salary, flexible working options, and opportunities for personal growth.
- Other info: Collaborative environment with a focus on innovation and impact.
- Why this job: Be part of a dynamic team shaping the future of payments in the music industry.
- Qualifications: Analytical skills and a passion for technology and finance.
The predicted salary is between 70000 - 90000 £ per year.
Today, Spotify processes more than a billion payments annually. Our payments’ vision is that money flows seamlessly, efficiently and safely across the Spotify community, so that users can easily pay for products and services from Spotify and creators, anywhere across our platform, using the payment products they prefer and creators can get paid efficiently as they monetise across the increasingly diverse range of opportunities on the Spotify platform.
The Global Payments team is responsible for leading the growth, stability and strategic direction of Spotify’s approach to payments globally. We act as central in-house payment specialists who support the rest of Spotify by setting up, managing and optimizing payments across the company. Our payments platform supports a multitude of business lines such as Premium, Ad Studio, Podcast Advertising, Live ticketing and more. We partner closely with both internal (e.g. Product, R&D, Legal, Finance, Customer Service, Subscriber Growth) and external stakeholders (e.g. PSPs, Payment Networks, APM providers, Issuers, and regulators) to provide the global payments service that enables our fans, creators and advertisers to pay and be paid.
Payments Strategy and Innovation
The team is responsible for the development and execution of Spotify’s long-term payments strategy, enabling the transition from a Premium subscription payments service to a pan-Spotify platform across a range of pay-in/pay-out transactional use cases for consumers, creators and advertisers. The team leads the exploration of key payment innovations including blockchain/crypto/stablecoins/CBDC & DeFi, Open Banking & A2A payments, In-App & Platform Payments, micropayments and embedded finance.
Payments Strategy and Planning
The team is responsible for the development of Spotify’s 18-24 month strategic plan, overseeing the planning, prioritization and delivery of payment initiatives to ensure the successful execution of our payments strategy. This involves collaborating with external partners and global teams across Spotify as well as responding to external payment trends and regulation to define our strategic priorities and key initiatives.
Partnerships, Payment Operations and Global Optimization
The team manages today’s payments business, in line with Spotify’s business goals and payment strategy. We work directly with 20+ payment partners to enable payments across Spotify. In addition, the team ensures Spotify has integrated and established operational processes for accepting, making and managing payments. Finally, optimizing payments across all use cases is paramount to enable Spotify’s growth ambitions, at global scale.
Payments Fraud and Analytics
The team is tasked with making payments safe while maintaining a seamless and efficient user experience for Spotify’s users. It implements and maintains machine learning models and rule sets to screen transactions for fraud, and enforces actions against fraudulent actors. The team leverages sophisticated techniques on large sets of data to create practical business insights and recommendations that inform our payments optimisation strategy. Lastly, it interacts with other areas of the business to assess and mitigate fraud risks of new initiatives, in addition to proactively screening for new and emerging trends to fraud prevention in the industry.
These values are the foundation of everything we do. They're our bassline—the constant rhythm that keeps us in sync while we improvise and innovate. Everything we do revolves around creating meaningful impact. It's how we measure success, reward excellence, and grow together. Compensation and benefits should support innovative and passionate people. We believe in fair pay, differentiation based on impact, and equal access to benefits regardless of seniority.
Fraud Analyst (Revenue Protection), 12-Month Fixed-Term employer: Spotify AB
Spotify is an exceptional employer that fosters a vibrant and inclusive work culture, where employees are encouraged to bring their unique perspectives and experiences. With extensive learning opportunities, flexible working arrangements, and a strong commitment to employee well-being, including generous parental leave and support programs, Spotify empowers its team members to thrive both personally and professionally. Located in London, the role of Customer Success Manager offers the chance to make a meaningful impact on how the world experiences music and podcasts while collaborating with talented individuals in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Fraud Analyst (Revenue Protection), 12-Month Fixed-Term
✨Join Financial Networking Events
Jump into local finance meetups and conferences — they’re a goldmine for temporary roles in banking and financial services. You can chat with industry professionals and even get leads on upcoming opportunities that might not be posted online yet.
✨Utilise Temp Agencies Specialised in Finance
Reach out to temp agencies that focus on the banking sector. They often have strong ties with various firms and can help you secure short-term gigs that can help beef up your CV and get your foot in the door at firms like Spotify AB.
✨Connect with Alumni from Your Uni
Don't underestimate the power of your university’s alumni network. Many former students are working in banking and can help you find temporary roles or even offer mentorship. Reach out directly or attend alumni events to broaden your circle.
✨Stay Active on Job Boards and Company Websites
Keep your eyes peeled on job boards specifically for finance roles. Companies like Spotify AB might post temporary positions directly on their sites, so make sure to apply there too. Set alerts to catch those roles the moment they go live!
We think you need these skills to ace Fraud Analyst (Revenue Protection), 12-Month Fixed-Term
Some tips for your application 🫡
Show Off Your Academic Achievements:In banking and financial services, your academic record can really make you stand out. List relevant grades, certifications, or coursework on your CV, especially if you've taken finance-related modules. This is particularly important for a temporary role where qualifications can help you shine even brighter!
Highlight Relevant Experience:If you’ve done any internships, part-time roles, or even coursework that aligns with banking or finance, make sure you include those! Showcase specific tasks where you used quantitative skills or analytical thinking, as this is what the hiring managers at Spotify AB will be keen to see in your application.
Tailor Your Cover Letter Purposefully:When writing your cover letter, focus on why you’re interested in a temporary position at Spotify AB. Let them know how you can quickly adapt to the team's needs and how eager you are to learn the ropes of the banking sector during this short stint. Your motivation and enthusiasm could really set you apart!
Be Prepared with References:For temporary roles, references can play a crucial role in your application. Make sure you’ve got a couple of references lined up who can vouch for your skills and work ethic. This helps to give Spotify AB confidence in your short-term commitment to the role.
How to prepare for a job interview at Spotify AB
✨Brush Up on Financial Regulations
Since this is a role in banking and financial services, be ready to discuss key regulations like MiFID, Basel III, or GDPR. These are hot topics, and your awareness of how they impact daily operations can give you a significant edge during your interview with Spotify AB.
✨Showcase Your Analytical Skills
Prepare for interview questions that assess your analytical abilities. You might need to tackle hypothetical scenarios involving risk assessment or financial forecasting. Bringing examples of relevant projects or coursework can emphasise your practical understanding of these concepts.
✨Highlight Flexibility and Adaptability
For a temporary role, showing that you can quickly pick up new processes and tools is crucial. Be ready to discuss previous experiences where you had to adapt to changing requirements or tight deadlines, as this will reassure Spotify AB that you’re a reliable team player.
✨Demonstrate a Willingness to Learn
In a temporary position, leaning into your eagerness to learn can really set you apart. Be prepared to share how you’re staying updated on industry trends or any additional training you've pursued. Employers appreciate candidates who are proactive about their development—even for short-term roles.
