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For Companies At a Glance
- Tasks: Empower clients to maximize HubSpot through onboarding, training, and support.
- Company: Join a Diamond HubSpot Partner known for innovative CRM solutions.
- Benefits: Enjoy work-from-home flexibility, private medical insurance, and extra leave for personal milestones.
- Why this job: Be part of a dynamic team, travel for client engagements, and enhance your skills in a supportive environment.
- Qualifications: HubSpot Certified Trainer certification preferred; experience in CRM migrations and training is essential.
- Other info: Never work between Christmas and New Year!
The predicted salary is between 33600 - 50400 £ per year.
Role Overview
As a CRM Strategist, you will play a crucial role in empowering clients to maximise their use of the HubSpot platform. Through tailored onboarding, training, and support, you will ensure clients are self-sufficient and confident in leveraging HubSpot for their business needs. Working closely with clients and internal teams, you will manage CRM migrations, plan and execute custom integrations, and design multi-channel marketing campaigns to drive customer success. This role requires strong client-facing skills, technical expertise, and a proactive approach to problem-solving, with opportunities for travel and collaboration across the team.
Salary : From 42,000 (dependent on experience)
Key Responsibilities
Client Delivery
- Deliver tailored HubSpot onboarding and training services to clients, ensuring they are self-sufficient in using the platform.
- Conduct virtual and in-person training sessions. Travel may be necessary based on client requirements.
- Support large-scale data migrations and native integrations, ensuring minimal disruption to clients’ workflows.
- Create and execute multi-channel marketing campaigns that leverage inbound tactics and tools including SEO, social, email and events to drive customer acquisition.
- Conduct HubSpot portal audits, analyse performance to identify sales opportunities by recommending tactical strategies using the HubSpot platform.
Integration & Collaboration
- Scope out and plan custom integrations by working with SpotDev’s in-house development team.
- Liaise with clients to identify and implement solutions that meet their unique needs.
Leadership & Team Support
- Act as a role model and provide support to Technical Delivery team.
- Contribute to maintaining the highest standards of delivery within the department.
Continuous Improvement
- Keep up-to-date with HubSpot product updates and integrate these into training and support strategies.
- Identify opportunities to enhance the department’s efficiency and effectiveness.
Candidate Profile
Essential Qualifications and Experience
- HubSpot Certified Trainer certification (or willingness to obtain it promptly).
- Experience in training delivery and portal activation
- Proven experience in managing CRM migrations and training clients to use HubSpot effectively.
- Familiarity with large-scale data migration and native integrations.
- Demonstrated ability to work with development teams on scoping and planning integrations.
Desirable Skills and Experience
- Experience working within a HubSpot Solution Partner agency.
- HubSpot Certified Trainer certification
Key Attributes
- Strong client-facing and communication skills.
- Proactive problem-solving and solution mapping capabilities.
- Willingness to travel within the UK for on-site client engagements.
Benefits
- Work-from-home flexibility with regular travel for client engagements.
- Private medical insurance.
- Additional leave for personal milestones, including birthdays.
- Never work between Christmas and New year
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HubSpot CRM Strategist - Diamond HubSpot Partner employer: SpotDev
Contact Detail:
SpotDev Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HubSpot CRM Strategist - Diamond HubSpot Partner
✨Tip Number 1
Familiarize yourself with the HubSpot platform inside and out. Understanding its features and capabilities will not only help you in interviews but also demonstrate your commitment to becoming a valuable asset for our clients.
✨Tip Number 2
Showcase your experience with CRM migrations and training delivery. Be ready to discuss specific examples where you've successfully helped clients transition to new systems or improve their use of existing ones.
✨Tip Number 3
Highlight your client-facing skills during conversations. We value proactive problem solvers, so share instances where you've effectively communicated with clients to address their needs and challenges.
✨Tip Number 4
Stay updated on the latest HubSpot product updates and trends in CRM strategies. This knowledge will not only impress us but also show that you're dedicated to continuous improvement and providing top-notch support to our clients.
We think you need these skills to ace HubSpot CRM Strategist - Diamond HubSpot Partner
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the HubSpot CRM Strategist position. Understand the key responsibilities and required qualifications, so you can tailor your application to highlight relevant experiences.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience with HubSpot, CRM migrations, and training delivery. Use specific examples that demonstrate your ability to empower clients and manage integrations effectively.
Showcase Client-Facing Skills: Since this role requires strong client-facing skills, make sure to include examples of how you've successfully interacted with clients in previous roles. Highlight your communication skills and any relevant training or certifications.
Tailor Your Cover Letter: Craft a personalized cover letter that addresses the specific needs of the company. Mention your willingness to obtain the HubSpot Certified Trainer certification if you don't already have it, and express your enthusiasm for the role and the opportunity to contribute to client success.
How to prepare for a job interview at SpotDev
✨Showcase Your HubSpot Knowledge
Make sure to demonstrate your understanding of the HubSpot platform during the interview. Be prepared to discuss specific features and how they can benefit clients, as well as any relevant experiences you've had with CRM migrations or integrations.
✨Highlight Client-Facing Skills
Since this role requires strong client-facing skills, share examples of how you've successfully interacted with clients in the past. Discuss your approach to onboarding and training, and how you ensure clients feel confident using the tools provided.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you would handle specific challenges related to CRM migrations or client training. Think through potential scenarios and prepare your problem-solving strategies to showcase your proactive approach.
✨Emphasize Continuous Learning
Express your commitment to staying updated with HubSpot product updates and industry trends. Discuss how you plan to integrate new knowledge into your training and support strategies, demonstrating your dedication to continuous improvement.
